Security Officer Jacksonville , Fl

Kaizen Lab Inc.; Jacksonville (FL); On-site; USD 23,419 - 31,684; Full time

Job summary

Kaizen Lab Inc. seeks a Security Officer to serve client sites such as shopping centers, apartments, or churches.

The role focuses on maintaining a visible, professional presence, observing and reporting incidents, and acting as a community deterrent in line with our values of integrity and service. You will monitor access points, patrol the property, document activities in a Daily Activity Report, and escalate to law enforcement when necessary, while engaging respectfully with residents and

Qualifications

• High school diploma or GED required.
• Must possess valid Ohio Security Officer License or be willing to obtain one.
• Must have a valid Driver’s License.
• Proven experience in a security or customer service role preferred.
• Excellent verbal and written communication skills.
• Ability to stand and/or walk for extended periods.

Responsibilities

• Monitor entry and exit points, ensuring only authorized individuals access the property.
• Conduct regular foot patrols to identify safety hazards, suspicious activity, or maintenance issues.
• Act as a strong visual deterrent to prevent theft, vandalism, and trespassing.
• Interact professionally and courteously with residents, shoppers, and congregation members.
• Document all activities in a detailed Daily Activity Report (DAR) and escalate to law enforcement when necessary.
• Use de-escalation techniques to maintain a calm and orderly environment.

Skills

Verbal communication

Written communication

De-escalation skills

Observation skills

Education

High School Diploma or GED

Valid Driver’s License

Job description

Job Summary

The Security Officer is the foundation of API Services' commitment to safety and security. This position involves maintaining a visible and professional presence at a designated client site—typically a shopping center, apartment complex, or church. The primary role is to observe, report, and act as a deterrent to unauthorized or illegal activity, while also serving as a point of contact for the community members you are protecting. You are a direct reflection of our company's values of integrity, vigilance, and service.

Key Responsibilities

• Access Control: Monitor entry and exit points, ensuring only authorized individuals access the property.
• Patrol and Observation: Conduct regular foot patrols of the property to identify and report safety hazards, suspicious activity, or maintenance issues.
• Visible Deterrence: Act as a strong visual deterrent to prevent theft, vandalism, and trespassing.
• Community Engagement: Interact professionally and courteously with residents, shoppers, and congregation members, providing assistance and information as needed.
• Incident Response & Reporting: Respond calmly and effectively to incidents, document all activities in a detailed Daily Activity Report (DAR), and elevate situations to law enforcement when necessary.
• De-escalation: Use verbal skills and training to de-escalate potentially volatile situations, maintaining a calm and orderly environment.

Qualifications

• Must possess a valid Ohio Security Officer License (or be willing and able to obtain one).
• Must have a valid Driver’s License
• High School Diploma or GED required.
• Proven experience in a security or customer service role is highly preferred.
• Excellent verbal and written communication skills.
• Ability to stand and/or walk for extended periods.

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