Security Officer Visitor Services

Alliedbarton Security Services; Boston (MA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Visitor Services in Boston, MA to welcome visitors, manage access, respond to security concerns, and provide outstanding customer service. You will serve patients, staff, and guests in a healthcare location, maintaining a professional presence and safe environment.

As a Front Desk Security Professional, you will support visitor flow, verify credentials, and operate access systems while upholding high standards of integrity, reliability, and service

Qualifications

• At least 1 year of security-related experience.
• Background investigation as part of employment.
• Drug screen required where permitted by law.
• Licensing requirements may apply per state/local laws.
• Valid driver’s license for driving positions only.

Responsibilities

• Provide customer service to employees, visitors, patients, and vendors by carrying out site-specific security procedures and visitor policies.
• Operate the front desk by greeting visitors, verifying IDs, issuing credentials, and maintaining access records.
• Monitor access points, cameras, alarms, and systems; report unusual activity per site procedures.
• Respond to incidents calmly and coordinate with site contacts and emergency responders when needed.
• Offer clear directions and professional communication to visitors and staff to maintain an orderly reception area.

Skills

Customer service

Communication skills

Attention to detail

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Visitor Services in Boston, MA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk Security Professional in a healthcare location, you will welcome visitors, manage access procedures, respond to security-related concerns, and provide exceptional customer service and communication. Your visible, professional presence will help support a secure and welcoming environment for patients, staff, and guests. At Allied Universal, you will contribute through teamwork, integrity, agility, reliability, and innovation in a caring culture that puts people first.

Position Type: Full Time

Pay Rate: $24.00 / Hour

Job Schedule:

DayTimeMon07:00 AM - 03:00 PMTue07:00 AM - 03:00 PMWed07:00 AM - 03:00 PMThur07:00 AM - 03:00 PMFri07:00 AM - 03:00 PM

What You’ll Do:

• Provide customer service to employees, visitors, patients, and vendors by carrying out site-specific security-related procedures, visitor management policies, and emergency response activities at a healthcare location.
• Operate the front desk by greeting visitors, verifying identification and authorization, issuing visitor credentials, and maintaining accurate visitor and access records.
• Monitor access points, cameras, alarms, and communication systems; report unusual activity, access concerns, and facility issues according to site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, including contacting appropriate site contacts and emergency responders when needed.
• Provide clear directions, support, and professional communication to visitors and staff while helping to maintain an orderly reception area.

Minimum Requirements:

• Possess at least 1 year of security-related experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.