Security Guard Front Desk

Allied Universal; Boston (MA); On-site; USD 58,454,000 - 79,085,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial & Health Benefits

Perks Program

Job summary

Allied Universal is hiring a Security Guard Visitor Credentialing at our Boston, MA location. You will serve as a welcoming, visible front desk presence, managing access and visitor credentials in a healthcare setting.

Join a team focused on safety, customer service, and professional conduct. This full-time role offers a daytime schedule and the opportunity to grow within a large national security company.

Qualifications

• At least one year of security-related experience.
• High school diploma or GED is required.
• Must be 21 years old or older.
• 18+ for unarmed roles; 21+ for armed roles where applicable.
• Background check required by law.
• Drug screen required where permitted by law.
• Licensing requirements may apply by state/local law.

Responsibilities

• Provide courteous customer service to employees, visitors, patients, and contractors at a healthcare front desk following site procedures and security policies.
• Control access by verifying visitor credentials, issuing temporary badges, maintaining logs, and guiding guests to destinations.
• Answer calls, provide information, and relay visitor arrivals and service requests to appropriate personnel.
• Respond to incidents, alarms, and emergencies in a calm, professional manner and contact emergency personnel as needed.
• Document incidents, access activity, and shift communications; report unusual conditions to site leadership.

Education

High school diploma or GED

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Guard Visitor Credentialing in Boston, MA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk Security Professional in a healthcare location, you will serve as a welcoming, visible presence while supporting access control, visitor management, and security-related communications. You will help maintain an orderly environment, respond to inquiries with professionalism, and report concerns as appropriate. Join Allied Universal, where our agile, reliable, innovative, and caring culture puts people first through teamwork and integrity.

Position Type

Full Time

Pay Rate

$24.00 / Hour

Job Schedule

DayTimeThur03:00 PM - 11:00 PMFri03:00 PM - 11:00 PMSat03:00 PM - 11:00 PMSun03:00 PM - 11:00 PM

What You'll Do

• Provide exceptional customer service to employees, visitors, patients, and contractors at a healthcare front desk by following site-specific procedures and Allied Universal security-related policies.
• Monitor access to the location by verifying visitor credentials, issuing temporary badges, maintaining visitor logs, and directing guests to appropriate destinations.
• Answer incoming calls, provide general information, and communicate visitor arrivals, deliveries, and service requests to appropriate personnel.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, contacting appropriate emergency personnel and site contacts as needed.
• Maintain accurate records of incidents, access activity, and shift communications while reporting unusual conditions or security-related concerns to site leadership.

Minimum Requirements

• Have at least one year of security-related experience.
• Provide proof of a high school diploma or GED.
• Be at least 21 years of age.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.