Security Officer - Front Desk Attendant

Alliedbarton Security Services; New York (NY); On-site; USD 25,000 - 34,000; Full time

Job summary

Allied Universal in New York is seeking a Security Officer - Front Desk Attendant to provide a welcoming, professional presence at a client site. You will manage access control, verify visitor IDs, sign-in/out, and respond to incidents with calm, customer-focused service.

This full-time role offers a pay rate of $21.74 per hour and a daytime schedule Monday through Friday, with a consistent shift pattern. A Guard Card/license and CPR are preferred; a high school diploma or equivalent is required.

Qualifications

• Guard Card or license preferred.
• Customer service experience preferred.
• Access control and badge experience preferred.
• CPR certification preferred.
• Be at least 18 years old for unarmed roles; 21+ for armed roles.
• Background check and drug screen required by law.
• Licensing requirements depend on state/local laws.
• Driver's license required for driving positions only.

Responsibilities

• Provide customer service to clients, visitors, and employees by following site-specific procedures and access-control protocols.
• Staff the front desk and maintain a professional, welcoming presence while monitoring entry activity.
• Verify visitor identification, manage sign-in/out processes, issue temporary credentials, and maintain records.
• Respond to incidents calmly and coordinate with appropriate personnel.
• Answer phones, provide directions and general information, and support security-related administrative tasks.

Skills

Customer service

Access control

Guest management

Communication

Observation skills

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer - Front Desk Attendant,you will serve and safeguard clients in a range of industries. As a Front Desk Security Professional with Allied Universal, you will serve as a welcoming, visible presence at a professional office location. You will manage access control and visitor check-in, communicate clearly with employees and guests, and help address security-related concerns with exceptional customer service. Join a caring, agile, reliable, and innovative team that puts people first, delivers through teamwork, and acts with integrity.

Position Type: Full Time

Pay Rate: $21.74 / Hour

Job Schedule:

DayTimeMon11:00 AM - 07:00 PMTue11:00 AM - 07:00 PMWed11:00 AM - 07:00 PMThur11:00 AM - 07:00 PMFri11:00 AM - 07:00 PM

What You'll Do:

• Provide customer service to clients, visitors, and employees by carrying out site-specific procedures, access-control protocols, and when appropriate, emergency response activities.
• Staff the front desk and maintain a professional, welcoming presence while monitoring entry activity and directing visitors according to site procedures.
• Verify visitor identification, manage sign-in and sign-out processes, issue temporary credentials, and maintain accurate visitor and access-related records.
• Respond to incidents and critical situations in a calm, problem-solving manner, promptly communicating concerns to appropriate personnel.
• Answer phones, provide directions and general information, and support security-related administrative tasks in accordance with established policies.

Minimum Requirements:

• A Guard Card or license is preferred.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Licensed by the New York State Department of State

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.