Security Officer Visitor Services

Allied Universal; Boston (MA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits package

Perks Program discounts

Job summary

Allied Universal is seeking a Security Officer Visitor Services in Boston, MA, to greet visitors, verify access, and uphold a secure, welcoming environment in a healthcare location. You will monitor access points, respond to incidents, and provide professional customer service to patients, staff, and guests.

The role requires at least one year of security experience, a high school diploma, and adherence to background checks and drug screening where permitted.

Qualifications

• Minimum 1 year of security-related experience.
• Must be 18+ for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent.
• Background check as per laws.
• Drug screen where permitted by law.
• Licensing may be required by state/local laws.

Responsibilities

• Provide customer service to employees, visitors, patients, and vendors at a healthcare location.
• Operate the front desk: greet visitors, verify ID, issue credentials, maintain records.
• Monitor access points, cameras, alarms, and systems; report issues per site procedures.
• Respond calmly to incidents; contact appropriate contacts and responders as needed.
• Give directions and maintain a welcoming reception area.

Skills

Customer service

Attention to detail

Communication

Education

High school diploma

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Visitor Services in Boston, MA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk Security Professional in a healthcare location, you will welcome visitors, manage access procedures, respond to security-related concerns, and provide exceptional customer service and communication. Your visible, professional presence will help support a secure and welcoming environment for patients, staff, and guests. At Allied Universal, you will contribute through teamwork, integrity, agility, reliability, and innovation in a caring culture that puts people first.

Position Type: Full Time

Pay Rate: $24.00 / Hour

Job Schedule:

• Mon 07:00 AM - 03:00 PM
• Tue 07:00 AM - 03:00 PM
• Wed 07:00 AM - 03:00 PM
• Thur 07:00 AM - 03:00 PM
• Fri 07:00 AM - 03:00 PM

What You'll Do:

• Provide customer service to employees, visitors, patients, and vendors by carrying out site-specific security-related procedures, visitor management policies, and emergency response activities at a healthcare location.
• Operate the front desk by greeting visitors, verifying identification and authorization, issuing visitor credentials, and maintaining accurate visitor and access records.
• Monitor access points, cameras, alarms, and communication systems; report unusual activity, access concerns, and facility issues according to site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, including contacting appropriate site contacts and emergency responders when needed.
• Provide clear directions, support, and professional communication to visitors and staff while helping to maintain an orderly reception area.

Minimum Requirements:

• Possess at least 1 year of security-related experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.