Security Officer Unarmed - Richmond Community Hospital

Mercy Health; Richmond (VA); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

403(b) plan

Medical, dental, vision coverage

Paid time off

Tuition assistance

Job summary

Bon Secours is seeking an unarmed Protective Services Officer at Richmond Community Hospital to ensure safety for patients, visitors, and staff. You will respond to calls, patrol grounds, escort individuals, and support incident investigations within a hospital setting.

The role requires a high school diploma, a valid driver’s license, and BLS within six months. 1–2 years of security or related experience is preferred. Night shifts, solid benefits, and advancement opportunities are available.

Qualifications

• High school diploma or GED required.
• 1–2 years security, law enforcement, or military experience preferred.
• BLS Basic Life Support certification within 6 months of hire is required.

Responsibilities

• Protect patients, visitors and employees with escorts and patrols.
• Deter criminal activity via routine patrols of hospital property.
• Enforce policies (parking, visitation, drugs, smoking).
• Monitor CCTV and respond to escalating situations.
• Document all duties and incidents in logs and reports.

Skills

Microsoft Word

Defensive tools usage

Surveillance systems

Radio communication

Report writing

Access control software

Education

High school diploma or GED

Tools

Microsoft Word

Access control software

Surveillance systems

Job description

Thank you for considering a career at Bon Secours!

Scheduled Weekly Hours:

32

Work Shift:

Nights (United States of America)

Bon Secours

About Us

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Protective Services Officer Unarmed- Richmond Community Hospital

Job Summary:

The Protective Services Officer provides internal and external safety/security functions to support the general safety of BSMH facilities to include participation in investigations and detentions when warranted. Protective Services officers are assigned to an area and respond to radio and/or telephone calls for routine and/or emergency assistance.

Essential Functions:

• Protects patients, visitors and employees by providing escorts, patrolling grounds, and mitigating environment of care safety hazards.
• Deters criminal activity through routine patrols of all hospital property to include all parking lots and decks.
• Enforces policies e.g. parking regulations, visitation policies, drug enforcement, and tobacco free/smoking policy.
• Monitors hospital activity on closed circuit television to be alerted to any escalating situations that may require protective services involvement.
• Intervenes in patient, visitor and/or staff confrontations as appropriate.
• Documents all duties performed to include completion of daily activity logs and incident reports.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Education:

• High school diploma or GED (required)
• Vocational/Technical Degree (preferred)

Required Licensing & Certifications:

• Valid driver’s license (required)
• BLS Basic Life Support - American Heart Association (required within 6 months of hire)

Experience:

• 1-2 years of security, law enforcement, or military experience (preferred)

Skills & Abilities:

Hard/Tech/Clinical Skills_:_

• Basic skills using Microsoft Word
• Demonstrate proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment (e.g., batons, handcuffs, body-worn cameras, soft restraints), in alignment with healthcare regulations and organizational policies.
• Maintain strong technical skills in radio communication, report writing, surveillance systems, and access control software, with the ability to accurately document incidents and coordinate effectively with clinical teams and law enforcement.

Soft/Interpersonal Skills:

• Effective Communication, Active Listening, Empathy, Conflict Resolution

Training:

• Non-Violent Crisis Intervention Training (Required within 6 months of hire)

Range:

Minimum: $18.11

Maximum: $27.17

Bon Secours is an equal opportunity employer.

As a Bon Secours associate, you’re part of a Mission that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

Security - Richmond Community Hospital

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affiantive Action and Equal Opportunity Employer, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail].