Security Officer Unarmed Patrol Operations

Allied Universal; Cleveland (OH); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is hiring a Security Officer Unarmed Patrol Operations in Cleveland, OH. The role focuses on protecting clients, providing excellent customer service, and maintaining a visible security presence during night shifts.

You will respond to incidents, conduct patrols of government facilities, and document activities in accordance with site policies. A high school diploma and background check are required.

Qualifications

• Be at least 18 years of age, 21+ for armed roles
• High school diploma or equivalent required
• Background check and drug screen as per law and company policy

Responsibilities

• Provide customer service to visitors, employees, and agency personnel by following site procedures.
• Respond to incidents, alarms, and critical situations in a calm, professional manner.
• Conduct regular unarmed patrols of government buildings, grounds, and perimeter areas.
• Monitor entry/exit points, verify authorized access, maintain visitor records, and direct visitors.
• Prepare accurate activity reports, incident documentation, and shift communications.

Skills

Customer service

Communication skills

Education

High school diploma or equivalent

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Unarmed Patrol Operations in Cleveland, OH, you will serve and safeguard clients in a range of industries such as Government, and more. As an Unarmed Security Officer supporting a government location, you will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, and respond to security‑related concerns. You will deliver exceptional customer service, communicate professionally with visitors and staff, and contribute to a welcoming environment. Join Allied Universal, where agility, reliability, innovation, teamwork, care, and integrity guide every shift.

Position Type: Full Time

Pay Rate: $17.73 / Hour

Job Schedule:

• Mon: 11:00 PM - 07:00 AM
• Tue: 11:00 PM - 07:00 AM
• Sat: 11:00 PM - 07:00 AM
• Sun: 11:00 PM - 07:00 AM

What You'll Do:

• Provide customer service to visitors, employees, and agency personnel by carrying out site‑specific procedures, access‑control protocols, and emergency response activities when appropriate.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem‑solving manner, following established reporting and notification procedures.
• Conduct regular and random unarmed patrols of government buildings, grounds, parking areas, and perimeter areas to help identify and report unusual activity, hazards, or maintenance concerns.
• Monitor entry and exit points, verify authorized access as directed, maintain visitor records, and assist with directing individuals to appropriate locations.
• Prepare clear and accurate activity reports, incident documentation, and shift communications in accordance with site‑specific policies.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.