Security Officer Unarmed Patrol Customer Support

Allied Universal; Los Angeles (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is hiring a Security Officer Unarmed Patrol Customer Support in Los Angeles, CA. You will deliver customer service to tenants and visitors while patrolling and maintaining a welcoming environment.

Join Allied Universal’s team to follow site protocols, report security concerns promptly, and collaborate with property stakeholders in a full-time role with solid benefits.

Qualifications

• Customer service experience preferred.
• Be at least 18 years old for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent required.

Responsibilities

• Provide customer service to tenants, visitors, contractors, and property staff by following security procedures.
• Respond to incidents and access concerns calmly and according to site protocols.
• Conduct regular unarmed patrols of the property to deter unauthorized activity.
• Monitor access points and document incidents and maintenance concerns.
• Direct visitors and contractors and communicate professionally with stakeholders.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Unarmed Patrol Customer Support in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As an Unarmed Patrol Officer at a commercial real estate location, you will conduct routine patrols, maintain a visible presence to help deter incidents, and support a welcoming environment for tenants and visitors. You will provide exceptional customer service, communicate clearly, and report security-related concerns. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every shift.

Position Type: Full Time

Pay Rate: $23.00 / Hour

Job Schedule: DayTimeMon03:00 PM - 11:30 PMTue03:00 PM - 11:30 PMWed03:00 PM - 11:30 PMSat07:00 AM - 03:30 PMSun07:00 AM - 03:30 PM

What You'll Do:

• Provide customer service to tenants, visitors, contractors, and/or property management personnel by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, access concerns, and critical situations in a calm, professional, problem-solving manner, following established site protocols and notifying appropriate personnel.
• Conduct regular and random unarmed patrols of commercial real estate buildings, parking areas, common areas, and perimeter locations to help to deter unauthorized activity and identify potential concerns.
• Monitor access points and observe activity throughout the property, documenting incidents, unusual conditions, and/or maintenance-related concerns in accordance with site procedures.
• Assist with directing visitors and contractors, providing information, and maintaining professional communication with property stakeholders and Allied Universal leadership.

Minimum Requirements:

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

PPO 14417

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.