Security Officer Unarmed Patrol Customer Service

Allied Universal; Chino (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal in Chino, CA is seeking a Security Officer Unarmed Patrol Customer Service to safeguard residents and visitors while delivering exceptional service. You will perform patrols, monitor access, and respond to incidents with calm professionalism, upholding community safety. This role emphasizes customer care and teamwork.

You will work a daytime/evening schedule and participate in training and safety programs to grow within a supportive, inclusive security team.

Qualifications

• Customer service experience is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to residents, visitors, and/or staff by carrying out security-related procedures, site-specific policies and when appropriate, emergency response activities.
• Respond to incidents, resident concerns, access-related issues, and critical situations in a calm, problem-solving manner.
• Conduct regular and random patrols of residential buildings, common areas, parking areas, and perimeter locations to help identify and report unusual activity or maintenance concerns.
• Monitor access points and visitor activity in accordance with site-specific procedures; document observations, incidents, and/or policy violations in required reports.
• Communicate professionally with residents, guests, property personnel, and emergency responders while supporting a welcoming residential environment.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Unarmed Patrol Customer Service in Chino, CA, you will serve and safeguard clients in a range of industries such as Residential, and more. As an Unarmed Patrol Officer at a residential location, you will conduct routine patrols, maintain a visible presence to help deter incidents, and support a welcoming environment for residents and visitors. You will provide exceptional customer service, communicate clearly, and respond to security-related concerns with professionalism. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every shift.

Position Type: Full Time

Pay Rate: $20.50 / Hour

Job Schedule:

DayTimeWed11:00 AM - 07:00 PMThur11:00 AM - 07:00 PMFri07:00 PM - 03:00 AMSat07:00 PM - 03:00 AMSun07:00 PM - 03:00 AM

What You'll Do:

• Provide customer service to residents, visitors, and/or staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, resident concerns, access-related issues, and critical situations in a calm, problem-solving manner.
• Conduct regular and random patrols of residential buildings, common areas, parking areas, and perimeter locations to help identify and report unusual activity or maintenance concerns.
• Monitor access points and visitor activity in accordance with site-specific procedures; document observations, incidents, and/or policy violations in required reports.
• Communicate professionally with residents, guests, property personnel, and emergency responders while supporting a welcoming residential environment.

Minimum Requirements:

• Customer service experience is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.