Security Officer Unarmed Patrol Customer Service

Allied Universal; San Francisco (CA); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health benefits and retirement options

Discounts through Perks Program

Job summary

Allied Universal is hiring a Security Officer Unarmed Patrol Customer Service in San Francisco, CA. You will protect residents and visitors, perform routine patrols, monitor access, and respond to incidents with a professional, service-oriented mindset.

This full-time role emphasizes safety, communication, and teamwork in a residential setting, with a pay rate of $28.24 per hour and a schedule including daytime and overnight shifts. Training and career growth opportunities are provided.

Qualifications

• At least 1 year of security-related experience.
• CPR certification preferred.
• A guard card or license preferred.
• Customer service experience preferred.
• Access control and badge experience preferred.

Responsibilities

• Provide customer service to residents, guests, visitors, and staff by carrying out security-related procedures and site policies.
• Respond to incidents and resident concerns in a calm, professional manner.
• Conduct regular unarmed patrols of residential areas, entrances, parking areas, and perimeter.
• Monitor access points and assist with entry procedures; report unusual activity according to policies.
• Document incidents and patrol activity and communicate with leadership and site contacts.

Skills

Customer service

Communication

Education

High school diploma or equivalent

CPR certification (preferred)

Guard card/license (preferred)

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Unarmed Patrol Customer Service in San Francisco, CA, you will serve and safeguard clients in a range of industries such as Residential, and more. Join Allied Universal as an Unarmed Patrol Officer at a residential location, where you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, support access control activities, and provide exceptional customer service to residents and visitors. Bring your communication skills and commitment to teamwork to a caring, reliable, and innovative culture that puts people first and acts with integrity.

Position Type: Full Time

Pay Rate: $28.24 / Hour

Job Schedule: DayTimeMon10:30 PM - 07:00 AMFri10:30 PM - 07:00 AMSat10:30 PM - 07:00 AMSun10:30 PM - 07:00 AM

What You'll Do:

• Provide customer service to residents, guests, visitors, and staff by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities at a residential property.
• Respond to incidents, resident concerns, access-related issues, and critical situations in a calm, professional, problem-solving manner.
• Conduct regular and random unarmed patrols of residential common areas, building entrances, parking areas, and the property perimeter to help to deter unauthorized activity and identify security-related concerns.
• Monitor access points and visitor activity, assist with resident and guest entry procedures, and report unusual activity or maintenance concerns according to site-specific policies.
• Document incidents, observations, and patrol activity accurately and communicate relevant information to Allied Universal leadership and site contacts.

Minimum Requirements:

• Have at least one year of security-related experience.
• CPR certification is preferred.
• A guard card or license is preferred.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

PPO 14417

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.