Security Officer – Seasonal Weekends ($18.00/hour)

Crescent Hotels & Resorts; Lombard (IL); On-site; USD 25,000 - 39,000; Full time

Job summary

Crescent Hotels & Resorts in Lombard, IL is seeking a Security Officer to patrol interior and perimeter areas, identify security risks, and assist guests with safety and door locking issues. The role involves responding to emergencies, monitoring life-safety systems, and maintaining order across the property.

The ideal candidate communicates effectively in English, remains calm under pressure, and is comfortable working as part of a team.

Qualifications

• Must be able to communicate in English.
• Self-starting with an even disposition.
• Maintain a professional appearance and manner at all times.
• Able to communicate well with guests.
• Team player who can assist co-workers.
• Thorough knowledge of building layout, function rooms, and surrounding areas.
• Ability to stand, walk, or sit for the duration of the shift.
• Good hearing/vision to monitor emergencies.
• Capable of bending, stooping, kneeling, and walking long distances within the property.
• Able to lift/move up to 150 lbs.
• Must be able to climb stairs and ladders as needed.

Responsibilities

• Spend majority of shift on foot patrol to observe and identify security or safety risks.
• Maintain order in the hotel and assist guests with door lock problems.
• Coordinate responses to emergencies in a calm, rational manner.
• Respond to undesired conduct or violations of hotel policy as needed.
• Watch for suspicious persons and conduct walk-through observations.
• Answer security telephone and safety hotline calls promptly based on priority.
• Monitor security monitors and report alarms to the supervisor.
• Memorize and monitor life safety systems and building layout.
• Be available to work regularly in accordance with attendance rules.
• Perform other job-related duties as assigned.

Skills

English communication

Team player

Professional appearance

Guest relations

Building layout knowledge

Patrol and safety

Job description

MINIMUM ESSENTIAL JOB FUNCTIONS including, but not limited to the following

• Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions. Requires verbal communication using pager and two-way radio, bending, stooping and kneeling.
• Maintain order in the hotel, dealing with the welfare of guests, and assisting with door lock problems. Coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner. Handle undesired conduct and potential violations of hotel policy as warranted for the security and safety of hotel guests, associates, patrons, and property. Requires grasping, lifting and or carrying or otherwise moving persons, packages, luggage, wheelchairs and safety equipment using manual dexterity of hands.
• Watch for suspicious persons entering, exiting, or loitering around building. Conduct walk-through observations of entire hotel. Promote safe work practices.
• Answer security telephone and safety hotline calls and respond in a timely manner based on priority.
• Observe the security monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly.
• Memorize and monitor life safety system installed at property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinklers.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Required Skills And Abilities

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Thorough knowledge of the layout of the building, function rooms, and some knowledge of the city and surrounding areas. Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift. Hearing and visual ability to observe and detect signs of emergency situations. Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property. Ability to grasp, lift and/or carry or otherwise move goods weighing a maximum of 150 lbs. Sufficient manual dexterity in hands. Ability to climb stairs and ladders at a rapid pace. Ability to perform duties within extreme temperature ranges.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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