Security Officer – Retail Front Desk

Allied Universal; Philadelphia (Philadelphia County); On-site; USD 39,000 - 45,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Financial Benefits

Exclusive Perks

Job summary

Allied Universal security team is seeking a part-time Front Desk Security Officer in Philadelphia, PA. You will be the first point of contact for visitors and tenants, monitoring access, verifying credentials, and delivering excellent customer service at a bustling retail location.

The role emphasizes a visible, professional presence, incident response, and adherence to site policies. This position offers flexible scheduling and opportunities for training and career growth within Allied

Qualifications

• Must be at least 18 years old for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent required.
• Background check required by law for employment.
• Drug screen required where permitted by law.
• Licensing requirements may apply by state/local laws.
• Valid driver’s license required for driving positions only.

Responsibilities

• Greet visitors and provide customer service at the front desk.
• Monitor entry points and verify badges/credentials.
• Respond calmly to incidents following established procedures.
• Maintain a visible front-desk presence to deter unauthorized activity.
• Communicate professionally with clients, visitors, and law enforcement as needed.
• Document and report security incidents per site procedures.
• Assist with emergency response activities as appropriate.

Skills

Customer service

Communication

Attention to detail

Education

High school diploma or equivalent

Tools

Access control systems

Surveillance equipment

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer – Retail Front Desk in Philadelphia, PA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Security Officer with Allied Universal at a bustling retail location, you will be the first point of contact for visitors and tenants. Your role involves monitoring entry points, verifying credentials, and providing exceptional customer service. By maintaining a visible presence, you help to deter security-related incidents and support a welcoming environment. Join our agile and reliable team, where people come first and integrity drives every interaction.

Position Type: Part Time

Pay Rate: $19.20 / Hour

Job Schedule:
DayTimeTue03:00 PM – 07:00 PMWed03:00 PM – 07:00 PMThur03:00 PM – 07:00 PMFri03:00 PM – 07:00 PM

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You’ll Do:

• Provide customer service to clients and visitors at the front desk by carrying out security-related procedures and site-specific policies.
• Monitor access to the location, verifying identification and/or credentials of visitors, vendors, and employees as required.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Maintain a visible presence at the front desk to help to deter unauthorized activity and/or unwanted behavior.
• Communicate professionally with clients, visitors, and/or law enforcement as necessary.
• Document and report security-related incidents, observations, and/or unusual activities according to site procedures.
• Assist with emergency response activities when appropriate, following Allied Universal and site-specific guidelines.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.