Security Officer - Residential Complex Patrol

Allied Universal; New York (NY); On-site; USD 25,000 - 29,000; Full time

Job summary

Allied Universal is seeking a Security Officer - Residential Complex Patrol to safeguard residents and visitors at a residential community in New York. The role emphasizes unmatched customer service, visible patrols, and rapid, professional response to security concerns.

You will conduct patrols, monitor access, and document activity while maintaining a calm, courteous demeanor and clear communication with residents and staff. This full-time position offers daytime through late-evening shifts.

Qualifications

• High school diploma or equivalent is required.
• Guard Card/license preferred where state law requires it.

Responsibilities

• Provide customer service to residents, visitors, and property staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to resident concerns, incidents, and critical situations calmly and professionally, notifying appropriate property contacts and emergency services as directed.
• Conduct regular and random unarmed patrols of residential buildings, common areas, parking areas, entry points, and perimeter locations to deter unauthorized activity and identify security-related concerns.
• Monitor access to the residential property, verify visitor authorization as required, and report suspicious activity, maintenance concerns, and policy violations according to site procedures.
• Prepare accurate daily activity reports, incident reports, and shift documentation in accordance with Allied Universal and site-specific requirements.

Education

High school diploma or equivalent

Guard Card/license preferred

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer - Residential Complex Patrol, you will serve and safeguard clients in a range of industries such as Residential, and more. As an Unarmed Patrol Officer at a residential community, you will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, and respond to security-related concerns with professionalism. You will support residents and visitors through exceptional customer service and clear communication. Join Allied Universal, where an agile, reliable, innovative, and caring culture puts people first and delivers through teamwork and integrity.

Position Type

Full Time

Pay Rate

$18.13 / Hour

Job Schedule

DayTimeMon04:00 PM - 12:00 AMTue04:00 PM - 12:00 AMWed08:00 AM - 04:00 PMThur08:00 AM - 04:00 PMFri04:00 PM - 12:00 AM

What You'll Do

• Provide customer service to residents, visitors, and/or property staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to resident concerns, incidents, and critical situations in a calm, professional, problem-solving manner, notifying appropriate property contacts and/or emergency services as directed.
• Conduct regular and random unarmed patrols of residential buildings, common areas, parking areas, entry points, and perimeter locations to help to deter unauthorized activity and identify security-related concerns.
• Monitor access to the residential property, verify visitor authorization as required, and report suspicious activity, maintenance concerns, and policy violations according to site procedures.
• Prepare accurate daily activity reports, incident reports, and shift documentation in accordance with Allied Universal and site-specific requirements.

Minimum Requirements

• A Guard Card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Licensed by the New York State Department of State

Equal Opportunity Employer

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.