Security Officer — Resident Experience & Patrol

Comstock; Washington (District of Columbia); On-site; USD 57,308,000 - 60,174,000; Full time

Benefits offered by this job

401K Match

Career Development

Advancement opportunities

Free Parking

EV charging

Parental Leave

Friendly Work Environment

Job summary

The ParkX Management Security Officer role at Comstock ensures the facility is run safely, cleanly, and provides a positive experience for residents, tenants, and guests. You will perform hourly patrols, manage access, enforce policies, and coordinate with marketing during events to maintain safety and smooth operations.

Qualifications include a DC security officer certification, a high school diploma, and at least 1 year in a customer-service setting.

Qualifications

• High School Diploma.
• Must be certified security officer by the District of Columbia.
• Minimum of at least 1 year experience in customer-service related field.
• Valid driver's license without major violations.
• Flexibility to work after hours and weekends, as needed.
• Outgoing personality with ability to relate to diverse group of people and build/maintain strong relationships.
• Strong sense of urgency.
• Strong problem-solving, time management and communication skills.
• Must be highly credible and trustworthy, and operate with high degree of integrity.
• Must hold oneself and others accountable and strive for a high level of excellence.
• Must have a positive, can-do attitude and be able to fuel growth and innovation.
• Must be customer-focused and results-oriented.
• Must want to continuously learn and develop.
• Exceptional oral and written communication, active listening, and organizational skills.
• Ability to establish strong working relationships with others in team setting.
• Ability to multitask and prioritize tasks with a strong attention to detail in a fast-paced environment.
• Self-directed and able to work independently, with minimal supervision.

Responsibilities

• Complete hourly patrol route of the property using the security system.
• Access control for guests, tenants and vendors.
• Ensure no property is being damaged.
• Conduct of routine foot patrols in and around building.
• Perform other duties as assigned.
• Observation and reporting of safety.
• Issue Banning notices to rule violators.
• Maintain file for Ban Notices and notify management when necessary.
• Maintain the appearance of the two plaza kiosks.
• Enforce the “no dogs on the plaza” policy.
• Keep updated information and communicate to guests as needed.
• Report any unknown work that is occurring at the property to management.
• If anyone parks illegally on the plaza, notify Park X and management.
• Communicate to guests that we must keep the fire access areas accessible.
• Close loading dock doors as needed.
• Report any concerns to management.
• Reston and Loudoun Station: Assist the Marketing team before, during, and after events as needed.
• Reston Station: Manage the valet; ensure that cars are not being parked on the plaza or on the down ramp.
• Reston Station: For Special event, ensure that the plaza marketing plan is followed.
• Reston Station: Manage traffic coming onto the plaza and keep it moving.

Job description

The ParkX Management Security Officer role at Comstock ensures the facility is run safely, cleanly, and provides a positive experience for residents, tenants, and guests. You will perform hourly patrols, manage access, enforce policies, and coordinate with marketing during events to maintain safety and smooth operations.

Qualifications include a DC security officer certification, a high school diploma, and at least 1 year in a customer-service setting.