Security Officer Reception Access Coordinator

Alliedbarton Security Services; Austin (TX); On-site; USD 46,000 - 50,000; Full time

Job summary

Allied Universal in Austin, TX is seeking a Security Officer Reception Access Coordinator to greet employees and visitors, support access control and badge issuance, monitor entry activity and respond to incidents with professionalism and discretion on a technology campus.

The role is full-time, with a night schedule and paid at $22.28 per hour; candidates should have 3+ years of security or related experience, a high school diploma, and be able to pass background checks and a drug screen.

Qualifications

• 3+ years of combined law enforcement, military, and/or security-related experience, or a college degree.
• Access control and badge experience is preferred.
• CPR and First Aid certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• A high school diploma or equivalent is required.

Responsibilities

• Provide exceptional customer service to employees, visitors, vendors, and guests at a technology campus by following site-specific procedures and security protocols.
• Staff the front desk, greet and screen visitors, verify identification and appointments, and direct guests per access-control procedures.
• Monitor visitor management systems, access-control activity, cameras, alarms, and communications equipment; report issues to appropriate personnel.
• Respond to incidents, visitor concerns, and emergencies in a calm, professional manner following established procedures.
• Maintain accurate visitor logs, incident reports, and shift documentation with clear information for the site community.

Skills

Customer service

Access control

Background checks

Night shift

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Reception Access Coordinator in Austin, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Security Officer at a dynamic technology location, you will welcome employees and visitors, support access control and badge processes, monitor entry activity, and provide professional customer service. Your visible presence will help promote a secure, welcoming environment while you communicate clearly and respond to security-related concerns. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide our work.

Position Type: Full Time

Pay Rate: $22.28 / Hour

Job Schedule:

DayTimeWed10:00 PM - 06:00 AMThur10:00 PM - 06:00 AMFri10:00 PM - 06:00 AMSat10:00 PM - 06:00 AMSun10:00 PM - 06:00 AM

What You'll Do:

• Provide exceptional customer service to employees, visitors, vendors, and guests at a technology and media campus by carrying out site-specific procedures and security-related protocols.
• Staff the front desk, greet and screen visitors, verify identification and appointments, and direct guests in accordance with access-control procedures.
• Monitor visitor management systems, access-control activity, cameras, alarms, and communications equipment; report unusual activity or system issues to appropriate personnel.
• Respond to incidents, visitor concerns, and critical situations in a calm, professional, problem-solving manner, following established emergency response procedures.
• Maintain accurate visitor logs, incident reports, and shift documentation while providing clear information and assistance to the site community.

Minimum Requirements:

• Possess 3 or more years of combined law enforcement, military, and/or security-related experience, or a college degree.
• Access control and badge experience is preferred.
• CPR and First Aid certification is preferred.
• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.