Security - Officer PT

Bally's Interactive; Atlantic City (NJ); On-site; USD 21,593 - 30,754; Part time

Job summary

Bally's Interactive in Atlantic City is seeking candidates for a role focused on delivering top-tier customer service. You will display exceptional service behaviors, maintain a positive atmosphere, and actively engage with guests to enhance their experience.

The position involves ensuring compliance with all Casino regulations while promoting company programs. This role requires an upbeat attitude, quick responses to guest needs, and a focus on creating memorable interactions.

Qualifications

• Demonstrates exceptional customer service skills.
• Anticipates guest needs and provides swift service.
• Follows company security and safety protocols.

Responsibilities

• Provide superior customer service and maintain positive interactions.
• Promote company programs and greet guests warmly.
• Ensure compliance with Casino regulations and assist security operations.

Skills

Customer service skills

Ability to create positive energy

Fast service delivery

Job description

Responsibilities

• Consistently demonstrates superior customer service skills by displaying outlined service behaviors.
• Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.
• Creates an atmosphere of luck and celebrates guests ’ wins.
• Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.
• Anticipates needs and provides fast, flawless service.
• Checks for satisfaction and effectively resolve service breakdowns when they exist.
• Promote programs and card membership.
• Provides a warm farewell and thank guests for visiting.
• Enforces company security/safety regulations.
• Guards transfer money and chips.
• Represents company and its property to ensure all Casino regulations are always adhered to.
• Operates motorized vehicle, i.e., company van.
• Participates in the supervision, operation and/or support the multi-casino Bad Beat system.
• Performs all security/safety related duties for Casino/Hotel.
• Other duties as assigned.

Work Environment

• Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes.

Target Salary Range

• $19.00 Hourly

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Premier is an equal opportunity employer subject to the rules and regulations of the NJDGE .