Security Officer - PRN - Anne Arundel Med Ctr

luminishealth; Annapolis (MD); On-site; USD 42,000 - 65,000; Full time

Job summary

Luminis Health is seeking a Security Officer to provide personal and asset protection across the Medical Center, monitor CCTV and alarms, and respond to emergencies. The role includes reports, incident logs, and facilitating safe patient transport.

Responsibilities include enforcing access controls, conducting safety rounds, and participating in drills while upholding safety policies and RISE values of Respect, Inclusion, Service, and Excellence.

Qualifications

• High school diploma or equivalent; however, candidates without a diploma may substitute one additional year of verified security experience.
• At least one year of Health care Safety and Security experience preferred.
• Must pass a criminal records background check prior to employment.
• Strong verbal, interpersonal communications skills and excellent customer service.
• Conflict Management training and ability to de-escalate and safely stabilize situations within six months.

Responsibilities

• Provide personal and asset protection and monitor hazard surveillance throughout the facility.
• Respond to emergency calls and assist with patient restraints as needed.
• Conduct thorough hazard surveillance rounds and document incidents.
• Prepare written reports/investigations/daily events and maintain logs.
• Escort medical personnel, provide safety escorts, and support patient transport as requested.
• Assist with keys, contractor badges, traffic control, parking enforcement, and security of access points.

Skills

Verbal communication

Interpersonal skills

Customer service

Team collaboration

Crisis intervention

Emergency response

Observation/reporting

Education

High school diploma or equivalent

Job description

To provide personal and asset protection for patients, visitors, and employees throughout the Medical Center facility, and to prevent any potentially hazardous conditions through continuous monitoring of all areas. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Maintains personal and asset security by conducting complete and through hazard surveillance rounds with strong emphasis on protecting patients, staff, and hospital property. Monitor radio communication, telephone, and written notes for daily information; uses various methods of communication to include electronic and manual. When stationed in the Control Center responsible for the continuous monitoring of the CCTV for unwarranted actions and maintain the written/computer logs and email correspondence as per established policy. Responds timely to all emergency calls throughout the facility following established guidelines. Respond quickly, calmly, and effectively in emergency situations, including assisting with patient restraints as needed. Manage emergency situations and ensure execution of disaster plans; notify appropriate leadership of emergency situations. Conducts preliminary investigation into thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents. Keeps supervisor informed at all times. Prepares and submits written reports, investigations, and daily events in a complete, timely and accurate manner. Logs all responses and incidents. Conducts various levels of personal safety screening for weapons, contraband and any other unauthorized items permitted in the facility using different forms of manual and electronic screening devices to ensure a safe environment of care to heal, work and learn. Participates in crisis intervention with staff, patients, visitors, and others, to restore and maintain order as quickly and safely as possible by applying the knowledge of growth and development across the life span to the care of patients. Provides staff education on safety topics and trains new Officers in all department policies and procedures. Performs regular patrols of assigned areas on main campus and its satellite office buildings and regularly inspects designated facilities, fire extinguishers, helipads, alarm systems, close circuit cameras, and other security equipment as required; address and/or report any concerns and or issues. Maintains accountability for valuables/property and other forms of evidence, ensures safekeeping, and maintains documentation. Assists with keys, verify and issue contractor badges, provide on campus traffic control, parking enforcement, monitors building systems. Readies and secures helicopter landing area. Escorts medical personnel to patient location. Provides support for patient transport. Provides safety escorts and assistance for staff, visitors and patients as requested. Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Perform fire drills as required. May have to work other shifts, as necessary. Adheres to and exhibits our Luminis Health RISE values committing to a culture of Respect, Inclusion, Service, and Excellence.

Attend staff meetings and complete mandatory in-services, requirements, and competency evaluations on time. Understands regulatory requirements regarding compliance and all other laws and regulations that apply to the organizational operations (e.g., Code of Conduct) and how these regulations apply to the individual's role/ department/ unit. Proactive in addressing compliance issues; reporting through appropriate channels such as supervisor, chain of command and Ethics Point. Completes mandatory introductory and ongoing training within the specified timeframes. Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs). Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff, and the broader health care community.

Educational/Experience Requirements:

• High school diploma or equivalent required; however, candidates without a diploma or equivalent may substitute one additional year of verified security experience.
• At least one (1) year of Health care Safety and Security experience preferred.
• Must pass a criminal records background check prior to employment.
• Possess strong verbal, interpersonal communications skills and excellent customer service.
• Successfully complete Conflict Management training and demonstrate the ability to non-escalate, de-escalate and ensure safe physical stabilization tactics within six (6) months.

License/Certifications:

• IAHSS Basic Officer Certification preferred, required for any promotion.
• Must possess and maintain a val