Security Officer - Pediatric Behavioral Health Center

OU Medical Center; United States; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

PTO

401(k)

Medical and dental plans

Job summary

OU Health is seeking a Security Officer I for the Pediatric Behavioral Health Center. You will patrol areas, respond to alarms, assist law enforcement, and enforce security policies to keep patients, families, staff, and guests safe.

Required are a High School Diploma or GED, a valid Oklahoma driver's license, and CHSO within 6 months, plus certifications in Managing Aggressive Behavior and Handle with Care within 45 days of hire. Benefits include PTO, 401(k), and medical/dental coverage.

Qualifications

• High School Diploma or GED required.
• Certifications listed: CHSO within 6 months; Management of Aggressive Behavior within 45 days; Handle with Care within 45 days.
• Valid unrestricted State of Oklahoma Driver's License required.

Responsibilities

• Patrol designated areas as assigned.
• Investigate complaints, disturbances and thefts with concise reports.
• Operate two-way radio and follow protocol.
• Record shift activities in logs as directed.
• Assist law enforcement and fire services as needed.

Skills

Security procedures

Observation skills

De-escalation

Verbal communication

Decision making

Customer service

Negotiation

Education

High School Diploma or GED

Tools

Surveillance systems

Alarm systems

Access control systems

Job description

Position Title: Security Officer - Pediatric Behavioral Health Center

Department: BHC Security

Job Description:

General Description

The Security Officer I provides a safe and secure environment for patients, family members, employees and guests by enforcing the security policies and procedures of OU Health.

Essential Responsibilities

• Patrol designated areas as assigned.
• Write parking tickets for illegally parked vehicles.
• Investigate complaints, disturbances and thefts by completing a concise and factual report in accordance with policies and procedures; may elevate significant incidents to appropriate personnel.
• Operate two-way communication system to send and receive messages following appropriate radio protocol.
• Record shift activities in designated logs or forms as directed.
• Receive direction and mentorship from senior security officers to ensure compliance with OU Health security policies.
• Assist law enforcement personnel to various hospital areas to monitor compliance with OU Health policy.
• Provide outside law enforcement personnel with information and assistance with investigations occurring in the hospital by following established protocols.
• Assist Fire Department with calls to OU Health facilities; respond to alarms at OU Health facilities and reports any irregularities or safety concerns promptly.
• Assist in restraining individuals who are disruptive or in violation of the law in the OU Health Facilities, parking garages, lots and/or grounds while on duty.

General Responsibilities

• Performs other duties as assigned.

Education Requirements

• High School Diploma or GED required.

Experience Requirements

• No experience required.

License/Certification/Registration Requirements

• Valid unrestricted State of Oklahoma Driver's License required.
• Certified Healthcare Security Officer (CHSO) issued by the International Association for Healthcare Security and Safety required within 6 months of hire.
• Management of Aggressive Behavior certification required within 45 days of hire.
• Handle with Care certification required within 45 days of hire.

Knowledge/Skills/Abilities

• Understanding of how to implement and follow established security procedures.
• Knowledge of laws related to security, such as those concerning use of force, trespassing and emergency procedures.
• Familiarity with surveillance systems, alarm systems, access control systems and other relevant technologies.
• Effective verbal and written communication skills.
• Ability to carefully observe surroundings, identify potential threats and notice suspicious activity.
• Ability to de-escalate tense situations, negotiate peacefully and resolve conflicts effectively.
• Ability to assess situations, make quick decisions and take appropriate action in emergency situations.
• Strong customer service skills when addressing inquiries and assisting individuals.

OU Health is an equal opportunity employer.

• We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.