Security Officer - Pediatric Behavioral Health Center

OU Health; Center (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

OU Health is seeking a Security Officer I for the Pediatric Behavioral Health Center. The role focuses on maintaining a safe environment by enforcing security policies and working with law enforcement and hospital staff.

Responsibilities include patrols, incident reporting, alarm response, and assisting with patient and staff safety. Requires a high school diploma or GED and completion of CHSO and related certifications within specified timelines.

Qualifications

• High School diploma or GED is required.
• No prior experience required.

Responsibilities

• Patrol designated areas to ensure safety and security throughout OU Health facilities.
• Operate two-way radio and document shift activities as required.
• Investigate complaints or disturbances and file concise reports in accordance with policies.
• Assist law enforcement and other departments as needed for safety and investigations.
• Respond to alarms and emergencies, and assist in restraining disruptive individuals when necessary.
• Performs other duties as assigned.

Skills

Security procedures

Observation skills

De-escalation

Written reports

Radio communication

Customer service

Education

High School Diploma or GED

Job description

Position Title

Security Officer - Pediatric Behavioral Health Center

Department

BHC Security

Job Description

General Description

The Security Officer I provides a safe and secure environment for patients, family members, employees and guests by enforcing the security policies and procedures of OU Health.

Essential Responsibilities

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

• Patrol designated areas as assigned.
• Write parking tickets for illegally parked vehicles.
• Investigate complaints, disturbances and thefts by completing a concise and factual report in accordance with policies and procedures; may elevate significant incidents to appropriate personnel.
• Operate two-way communication system to send and receive messages following appropriate radio protocol.
• Record shift activities in designated logs or forms as directed.
• Receive direction and mentorship from senior security officers to ensure compliance with OU Health security policies.
• Assist law enforcement personnel to various hospital areas to monitor compliance with OU Health policy.
• Provide outside law enforcement personnel with information and assistance with investigations occurring in the hospital by following established protocols.
• Assist Fire Department with calls to OU Health facilities; respond to alarms at OU Health facilities and reports any irregularities or safety concerns promptly.
• Assist in restraining individuals who are disruptive or in violation of the law in the OU Health Facilities, parking garages, lots and/or grounds while on duty.

General Responsibilities

• Performs other duties as assigned.

Education Requirements

• High School Diploma or GED required.

Experience Requirements

• No experience required.

License/Certification/Registration Requirements

• Valid unrestricted State of Oklahoma Driver's License required.
• Certified Healthcare Security Officer (CHSO) issued by the International Association for Healthcare Security and Safety required within 6 months of hire.
• Management of Aggressive Behavior certification required within 45 days of hire.
• Handle with Care certification required within 45 days of hire.

Knowledge/Skills/Abilities

• Understanding of how to implement and follow established security procedures.
• Knowledge of laws related to security, such as those concerning use of force, trespassing and emergency procedures.
• Familiarity with surveillance systems, alarm systems, access control systems and other relevant technologies.
• Effective verbal and written communication skills.
• Ability to carefully observe surroundings, identify potential threats and notice suspicious activity.
• Ability to de-escalate tense situations, negotiate peacefully and resolve conflicts effectively.
• Ability to assess situations, make quick decisions and take appropriate action in emergency situations.
• Strong customer service skills when addressing inquiries and assisting individuals.

OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.