Security Officer - Patrol Specialist

Allied Universal; Champaign (IL); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health Benefits

Exclusive Perks

Job summary

Allied Universal, a leading security and facility services company, seeks an Unarmed Patrol Specialist in Champaign, IL. You will monitor assigned areas, conduct routine patrols, and deliver customer service to clients and visitors at a retail location.

Responsibilities include responding to incidents, maintaining a visible presence, and completing patrol logs and reports promptly.

Qualifications

• Provide customer service to clients, customers, and visitors by carrying out security-related procedures.
• Respond to incidents, concerns, and critical situations in a calm, professional manner.
• Conduct regular unarmed patrols to deter unauthorized activity in a retail location.
• Monitor access points and report hazards or policy violations as required.
• Complete required patrol logs and incident reports accurately and promptly.

Responsibilities

• Provide customer service to clients, customers, and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner, notifying appropriate personnel as needed.
• Conduct regular and random unarmed patrols throughout the retail location, including sales areas, entrances, exits, parking areas, and perimeter locations, to help deter unauthorized activity.
• Monitor access points and observe activity within the location, reporting suspicious conditions, policy violations, hazards, and maintenance concerns according to site procedures.
• Complete required patrol logs, incident reports, and other documentation accurately and in a timely manner.

Skills

Customer service

Patrol duties

Communication

Incident response

Documentation

Education

High school diploma or equivalent

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Security Officer Unarmed Patrol Specialist in Champaign, IL, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an Unarmed Patrol Officer at a retail location, where you will monitor assigned areas, conduct routine patrols, maintain a visible presence to help deter incidents, and deliver outstanding customer service. You will communicate professionally with visitors and team members while supporting a welcoming environment. Bring agility, reliability, innovation, teamwork, caring, and integrity to a role where your contributions matter.

Position Type: Full Time

Pay Rate: $18.50 / Hour

Job Schedule:

• Wed: 10:00 AM - 10:00 PM
• Thur: 10:00 AM - 10:00 PM
• Fri: 02:00 PM - 10:00 PM

What You'll Do:

• Provide customer service to clients, customers, and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner, notifying appropriate personnel as needed.
• Conduct regular and random unarmed patrols throughout the retail location, including sales areas, entrances, exits, parking areas, and perimeter locations, to help deter unauthorized activity.
• Monitor access points and observe activity within the location, reporting suspicious conditions, policy violations, hazards, and maintenance concerns according to site procedures.
• Complete required patrol logs, incident reports, and other documentation accurately and in a timely manner.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.