Security Officer Patrol Response

Allied Universal; Worcester (MA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is hiring a Security Officer Patrol Response in Worcester, MA. You will protect client sites across industries by patrolling, monitoring access, and delivering excellent customer service.

As part of a team, you will report observations, document incidents, and respond to alarms while following site procedures and safety protocols. The role requires strong integrity and reliability in a dynamic environment.

Qualifications

• Provide customer service to employees, visitors, contractors, and vendors following site procedures.

Responsibilities

• Provide customer service to employees, visitors, contractors, and vendors at a telecommunications location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Conduct regular and random unarmed patrols of building interiors, exterior grounds, parking areas, access points, and perimeter areas to help identify and report unusual conditions or unauthorized activity.
• Monitor access to restricted areas, verify visitor and contractor authorization in accordance with site procedures, and report access-control concerns to appropriate personnel.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established site protocols and contacting emergency services and/or site leadership as needed.
• Prepare accurate daily activity reports, incident documentation, and patrol logs, and communicate security-related observations to Allied Universal leadership and client representatives.

Skills

Customer service

Patrol

Observation reporting

Emergency response

Access control

Education

High school diploma

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Patrol Response in Worcester, MA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As an Unarmed Patrol Officer at a dynamic technology, media, and telecommunications location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and deliver exceptional customer service. You will communicate professionally with employees and visitors, report observations, and support daily operations through teamwork, integrity, reliability, and a caring, people-first approach.

Position Type: Full Time

Pay Rate: $20.16 / Hour

Job Schedule:

• Mon: 03:30 AM - 11:30 AM
• Tue: 03:30 AM - 11:30 AM
• Wed: 03:30 AM - 11:30 AM
• Thur: 03:30 AM - 11:30 AM
• Fri: 03:30 AM - 11:30 AM

What You'll Do:

• Provide customer service to employees, visitors, contractors, and vendors at a telecommunications location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Conduct regular and random unarmed patrols of building interiors, exterior grounds, parking areas, access points, and perimeter areas to help identify and report unusual conditions or unauthorized activity.
• Monitor access to restricted areas, verify visitor and contractor authorization in accordance with site procedures, and report access-control concerns to appropriate personnel.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established site protocols and contacting emergency services and/or site leadership as needed.
• Prepare accurate daily activity reports, incident documentation, and patrol logs, and communicate security-related observations to Allied Universal leadership and client representatives.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.