Security Officer – Mobile Patrol

Allied Universal; Worcester (MA); On-site; USD 37,000 - 50,000; Full time

Job summary

Allied Universal is seeking a Security Officer – Mobile Patrol in Worcester, MA. This role involves patrolling healthcare locations, supporting access points, and maintaining a visible security presence to deter incidents.

You will respond to requests with strong customer service and clear communication, while following site procedures. Position is full time with a daytime shift, pay rate $20.83 per hour, and duties include documenting incidents and shifting patrol logs for site leadership.

Qualifications

• High school diploma or equivalent required.
• 18+ (21+ for armed roles) per policy.
• Background check and drug screen required.
• Experience with alarm panels and access control preferred.
• Customer service experience preferred.
• Must be able to operate computer or tablet.

Responsibilities

• Provide customer service to patients, visitors, and staff while following site procedures.
• Conduct regular/unarmed patrols of interior and perimeter areas.
• Monitor access points and assist with visitor directions and badge checks.

Skills

Customer service

Patrol vigilance

Communication

Computer usage

Education

High school diploma or equivalent

Tools

Alarm panel

Badge / Access control

Mobile tablet

Computer literacy

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer – Mobile Patrol in Worcester, MA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As an Unarmed Patrol Officer with Allied Universal at a healthcare location, you will monitor and patrol assigned areas, perform routine rounds, and maintain a visible presence that may help to deter security-related incidents. You will support access points, observe and report unusual activity, and respond to requests with strong customer service and clear communication. Join a team that is agile, reliable, innovative, people-first, and guided by integrity.

Position Type: Full Time

Pay Rate: $20.83 / Hour

Job Schedule:
DayTimeMon07:00 AM – 03:00 PMTue07:00 AM – 03:00 PMWed07:00 AM – 03:00 PMThur07:00 AM – 03:00 PMFri07:00 AM – 03:00 PM

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You’ll Do:

• Provide customer service to patients, visitors, and/or staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a healthcare location.
• Conduct regular and random unarmed patrols of interior areas, parking areas, and perimeter routes to help to identify unusual activity, hazards, and/or policy concerns.
• Monitor access points and public areas, assist with visitor directions, and/or support staff with badge and credential checks in accordance with site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, including documenting observations, notifying appropriate personnel, and/or assisting with coordination of response.
• Complete required shift reports, incident documentation, and patrol logs, and communicate security-related information to Allied Universal supervision and/or site leadership.

Minimum Requirements:

• Alarm panel experience is preferred.
• Customer service experience is preferred.
• Access control and/or badge experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21 years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.