Security Officer Patrol Response

Alliedbarton Security Services; Austin (TX); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal® is seeking a Security Officer Patrol Response in Austin, TX. You will protect clients across Retail/Malls, maintain a visible presence, and deliver exceptional customer service while responding to security concerns with professionalism.

The role is Full Time with a pay rate of $21.00 per hour, and a daytime schedule with multiple shifts throughout the week.

Qualifications

• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Background check required in accordance with federal, state, and local laws.
• Drug screening will be conducted where permitted by law.
• Licensing requirements may apply per state/local regulations.

Responsibilities

• Provide customer service to shoppers, store team members, and visitors according to procedures.
• Respond to incidents and customer concerns in a calm, professional manner.
• Conduct regular unarmed patrols of the retail location including entrances and parking areas.
• Monitor for unusual activity and report observations to appropriate personnel.
• Maintain accurate activity and incident documentation per site requirements.

Skills

Customer service

Patrol procedures

Crisis response

Communication

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Patrol Response in Austin, TX, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Unarmed Security Officer at a retail location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and provide exceptional customer service and communication. You will support a welcoming environment for guests and team members while responding to security-related concerns with professionalism. Join Allied Universal’s agile, reliable team, where integrity, innovation, and a caring culture put people first.

Position Type: Full Time

Pay Rate: $21.00 / Hour

Job Schedule: DayTime Tue 03:30 PM - 11:30 PM Wed 03:30 PM - 11:30 PM Thur 03:30 PM - 11:30 PM Sun 11:30 PM - 07:30 AM

What You’ll Do:

• Provide customer service to shoppers, store team members, and visitors by carrying out site-specific security-related procedures, policies, and emergency response activities when appropriate.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner, escalating matters according to site procedures.
• Conduct regular and random unarmed patrols throughout the retail location, including sales areas, entrances, parking areas, and perimeter locations.
• Monitor for unusual activity, potential policy violations, and facility concerns, helping to deter unauthorized activity and reporting observations to appropriate personnel.
• Maintain accurate activity, incident, and shift documentation in accordance with Allied Universal and site-specific requirements.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

Requisition ID

2026-1689019