Security Officer Patrol Customer Service

Allied Universal; Columbus (OH); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Financial Benefits

Exclusive Perks

Job summary

Allied Universal in Columbus, OH is seeking a part-time Security Officer Patrol Customer Service to safeguard clients across various facilities. You will patrol, monitor access, assist visitors with professionalism, and respond calmly to incidents.

This role emphasizes customer service, reliability, and integrity. A high school diploma and background check are required; 18+ (21+ for armed) and driver license only for driving positions.

Qualifications

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Access control/badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to travelers, visitors, tenants, and staff by carrying out security-related procedures, site-specific policies, and emergency response activities at an airport environment.
• Conduct regular and random unarmed patrols of assigned terminals, public areas, parking facilities, access points, and perimeter areas to help identify and report unusual conditions or unauthorized activity.
• Respond to incidents, alarms, medical emergencies, and other critical situations in a calm, professional, problem-solving manner, coordinating with appropriate airport personnel and public agencies as directed.
• Monitor access to restricted or controlled areas, verify credentials when assigned, and report access concerns in accordance with site-specific procedures.
• Prepare clear and accurate incident reports, daily activity logs, and other required documentation while maintaining a professional presence.

Skills

Customer service

Computer skills

Access control

Age requirements

Education

High school diploma

Tools

Badge access systems

Job description

Overview
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Overview
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
As a Security Officer Patrol Customer Service in Columbus, OH, you will serve and safeguard clients in a range of industries such as Government, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an Unarmed Security Officer at a government airport location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, support access control activities, and assist visitors with professionalism. You will use strong communication and customer service skills while contributing to a caring, reliable team that acts with integrity and delivers innovative solutions.
Position Type: Part Time
Pay Rate: $20.08 / Hour
Job Schedule
DayTimeSat06:00 PM - 02:00 AM Sun06:00 PM - 02:00 AM
What You’ll Do

• Provide customer service to travelers, visitors, tenants, and staff by carrying out security-related procedures, site-specific policies, and emergency response activities at an airport environment.
• Conduct regular and random unarmed patrols of assigned terminals, public areas, parking facilities, access points, and perimeter areas to help identify and report unusual conditions or unauthorized activity.
• Respond to incidents, alarms, medical emergencies, and other critical situations in a calm, professional, problem-solving manner, coordinating with appropriate airport personnel and public agencies as directed.
• Monitor access to restricted or controlled areas, verify credentials when assigned, and report access concerns in accordance with site-specific procedures.
• Prepare clear and accurate incident reports, daily activity logs, and other required documentation while maintaining a professional presence.
  

Minimum Requirements

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Access control/badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.
  

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
  

Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.