Security Officer Patrol & Customer Care — Tech Site

Allied Universal; St. Louis (MO); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal in Saint Ann, MO is hiring a Security Officer Patrol Customer Care to safeguard clients across Tech/Media/Telecom sites. In this full-time role, you will conduct routine patrols, maintain a visible presence, and deliver exceptional customer service to employees and visitors.

You will document security activity using a tablet, respond calmly to incidents, and escalate as needed per site procedures.

Qualifications

• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to employees, visitors, and contractors by enforcing site policies and security procedures.
• Respond to incidents and service requests in a calm, solution-focused manner.
• Perform regular unarmed patrols of the facility, parking areas, and perimeter.
• Monitor access points and movements to maintain awareness of visitors and deliveries.
• Document incidents and patrol activities and relay information to site leadership.

Skills

Customer service

Computer/tablet literacy

Age 18+ for unarmed roles

High school diploma or equivalent

Background check eligibility

Drug screen

Driver's license (for driving roles)

Education

High school diploma or equivalent

Job description

Allied Universal in Saint Ann, MO is hiring a Security Officer Patrol Customer Care to safeguard clients across Tech/Media/Telecom sites. In this full-time role, you will conduct routine patrols, maintain a visible presence, and deliver exceptional customer service to employees and visitors.

You will document security activity using a tablet, respond calmly to incidents, and escalate as needed per site procedures.