Security Officer Patrol Customer Care

Allied Universal; Missouri; On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits

Exclusive Perks

Job summary

Allied Universal is hiring a Security Officer Patrol Customer Care in Saint Ann, MO. You will serve and safeguard clients across industries, perform routine unarmed patrols, and maintain a visible presence to deter incidents while delivering exceptional customer service.

The role includes documenting security activity with tablets, following site policies, and collaborating with a fast-paced team to create a welcoming environment for employees and visitors.

Qualifications

• Customer service experience preferred.
• Comfort using a computer or tablet preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Background check conducted in accordance with federal, state, and local laws.

Responsibilities

• Provide customer service to employees, visitors, and contractors while following site procedures.
• Respond to incidents and service requests calmly and escalate as needed.
• Conduct routine unarmed patrols of the facility, parking areas, and perimeter.
• Monitor visitor, deliveries, and contractor movements per site requirements.
• Document incidents and patrol activities accurately for leadership.

Skills

Customer service

Computer/Tablet literacy

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Patrol Customer Care in Saint Ann, MO, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As an Unarmed Patrol Officer at a dynamic technology, media, and telecommunications location, you will conduct routine patrols, maintain a visible presence to help deter incidents, and support a welcoming environment for employees and visitors. You will provide exceptional customer service, communicate clearly, and document security-related activity using computer or tablet technology. Join Allied Universal’s agile, reliable, innovative team, where caring, teamwork, and integrity guide every shift.

Position Type: Full Time

Pay Rate: $19.63 / Hour

Job Schedule

DayTimeTue01:45 PM - 11:45 PMWed01:45 PM - 11:45 PMThur01:45 PM - 11:45 PMSat03:00 PM - 11:00 PM

What You'll Do

• Provide customer service to employees, visitors, and contractors at a technology, media, and telecommunications location by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Respond to incidents, service requests, and critical situations in a calm, problem-solving manner, escalating concerns according to site procedures.
• Conduct regular and random unarmed patrols of the facility, parking areas, access points, and perimeter to help identify unusual activity or conditions.
• Monitor access activity and help maintain awareness of visitors, deliveries, and contractor movement in accordance with site requirements.
• Document incidents, observations, and patrol activities accurately and communicate relevant information to site leadership and Allied Universal management.

Minimum Requirements

• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.