Security Officer Patrol Customer Assistance

Allied Universal; Fontana (CA); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Patrol Customer Assistance in Fontana, CA to provide customer service, monitor automotive facilities, and deter security incidents. The role involves regular patrols, access control, incident reporting, and strong team communication.

The position is full-time with a pay rate of $19.00 per hour. Candidates should meet the listed minimum requirements and be prepared for a background check and drug screen.

Qualifications

• Minimum customer service experience preferred.
• Access control and badge experience preferred.
• CPR and First Aid certification preferred.
• Loss prevention experience preferred.
• Be at least 18 years old for unarmed roles; 21+ for armed roles.
• Background check and drug screen required.

Responsibilities

• Provide customer service to employees, visitors, vendors, and contractors at an automotive facility by following security procedures and site policies.
• Conduct regular patrols of vehicle storage areas, service and production areas, parking lots, entry points, and perimeter to identify unusual activity or hazards.
• Monitor access points and verify authorization for personnel, visitors, deliveries, and vehicles per site procedures.
• Respond to incidents, alarms, and emergencies calmly and document observations for site contacts or responders.
• Maintain accurate logs and reports of patrols, access, and security concerns.

Skills

Customer service

Access control

Badge experience

CPR / First Aid

Loss prevention

Computer / Tablet

Education

High school diploma or equivalent

Tools

Computer / Tablet familiarity

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Patrol Customer Assistance in Fontana, CA, you will serve and safeguard clients in a range of industries such as Auto, and more. As a Patrol Unarmed Officer at a leading automotive location, you will monitor assigned areas, conduct routine patrols, and maintain a visible presence to help deter security-related incidents. You will support access control, communicate professionally with employees and visitors, and provide outstanding customer service. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every interaction.

Position Type: Full Time

Pay Rate: $19.00 / Hour

Job Schedule:

• Mon 02:00 PM - 10:00 PM
• Tue 02:00 PM - 10:00 PM
• Wed 02:00 PM - 10:00 PM
• Thur 02:00 PM - 10:00 PM
• Sun 02:00 PM - 10:00 PM

What You'll Do:

• Provide customer service to employees, visitors, vendors, and/or contractors at an automotive facility by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Conduct regular and random patrols of vehicle storage areas, service and production areas, parking lots, entry points, and the perimeter to help identify unusual activity, hazards, or unauthorized access.
• Monitor access points and verify authorization for personnel, visitors, deliveries, and vehicles in accordance with site-specific procedures.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, documenting observations and notifying appropriate site contacts or emergency responders as directed.
• Maintain accurate activity logs, incident reports, and records of patrols, visitor access, and security-related concerns.

Minimum Requirements:

• Customer service experience is preferred.
• Comfortably using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• CPR and First Aid certification is preferred.
• Loss prevention experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.