Security Officer Patrol Access Support

Allied Universal; Waltham (MA); On-site; USD 39,000 - 53,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal, North America’s leading security and facility services company, invites you to join as an Unarmed Patrol Officer at a healthcare location in Waltham, MA. You will provide customer service, patrol routines, access control, and professional support to staff and visitors.

This full-time role offers steady day shifts from Monday to Friday and an hourly pay rate of $22.11, with opportunities for career growth and access to our smart tools and benefits programs.

Qualifications

• Customer service experience is preferred.
• Access control/badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• Background check as required by law.
• Drug screening as permitted by law.
• Licensing requirements may apply.
• Driver’s license required for driving positions only.

Responsibilities

• Provide customer service to employees, visitors, and contractors while following site procedures and emergency response activities.
• Conduct regular patrols of the facility, grounds, access points, and perimeter to deter unauthorized activity.
• Monitor access to designated areas, verify credentials, and document visitor activity per site procedures.
• Respond to incidents, alarms, and critical situations in a calm, professional manner and escalate as needed.
• Complete accurate reports, logs, and documentation related to patrols and security incidents.

Skills

Customer service

Access control

Education

High school diploma or equivalent

Job description

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

A Security Officer Unarmed Patrol Access Support in Waltham, MA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal as an Unarmed Patrol Officer at a healthcare location, where you will conduct routine patrols, maintain a visible presence to help deter incidents, support access control, and assist visitors and staff with professionalism. Use your customer service and communication skills to contribute to a welcoming environment while upholding our agile, reliable, innovative, caring, teamwork-focused, and integrity-driven values.

Position Type: Full Time

Pay Rate: $22.11 / Hour

Job Schedule

• Mon: 07:00 AM - 03:00 PM
• Tue: 07:00 AM - 03:00 PM
• Wed: 07:00 AM - 03:00 PM
• Thur: 07:00 AM - 03:00 PM
• Fri: 07:00 AM - 03:00 PM

What You'll Do

• Provide customer service to employees, visitors, and/or contractors while carrying out site-specific procedures, policies, and emergency response activities at a healthcare-related location.
• Conduct regular and random patrols of the facility, grounds, access points, and perimeter to help identify unusual conditions and help deter unauthorized activity.
• Monitor access to designated areas, verify credentials as directed, and document visitor, delivery, and/or contractor activity in accordance with site procedures.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, escalating concerns to appropriate personnel when needed.
• Complete accurate reports, logs, and other required documentation related to patrols, observations, and security-related incidents.

Minimum Requirements

• Customer service experience is preferred.
• Access control/badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.