Security Officer - Part Time
Sonesta Hotels International Corporation in
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Benefits offered by this job
Job summary
Sonesta Hotels International Corporation in Rosemont, IL is seeking a Security Officer to safeguard guests, staff and property, enforcing security policies and local regulations.
You will conduct patrols, respond to incidents, assist guests, and coordinate with management to maintain a safe, welcoming environment for all visitors and associates. The role requires physical stamina and flexibility to work mornings, evenings, weekends and holidays.
Qualifications
- Regular and punctual attendance is required.
- Grooming standards must be followed.
- Ability to stand, walk, and perform patrols for long periods.
- Ability to lift up to 50 lbs and assist in emergencies.
- Must understand and follow safety and emergency procedures.
- Excellent verbal and written communication skills.
- Able to work mornings, evenings, weekends and holidays.
Responsibilities
- Deliver Sonesta service standards in all guest interactions.
- Perform security functions including fire prevention and safety checks.
- Investigate thefts, accidents and incidents on property.
- Prevent losses and ensure a safe environment for guests and staff.
- Assist guests and colleagues with security inquiries.
- Complete incident reports and proper documentation.
- Patrol floors, check doors/windows and secure facilities after hours.
- Monitor activities to deter theft and other criminal activity.
- Report deficiencies to appropriate departments for repair.
Skills
Job description
We're Sonesta International Hotels-the 8th largest hotel company in the U.S. (and growing fast ).
With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we're everywhere our guests need us to be.
But here's the thing-we're not just in the business of hotels, we're in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect-delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).
The Security Officer is responsible for the safety and security of all our guests, employees and visitors of the hotel. They are responsible for protection of all hotel assets, ensuring that hotel security policies and procedures in accordance with Sonesta Hotels International corporate guidelines are enforced and that the hotel is in full compliance to all local, state and federal regulations.
The Security officer also performs hotel security functions, to include fire prevention, safety, investigation, and resolution of guest and employee complaints regarding safety and security matters.
- Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel.
- Performs normal hotel security functions to include fire prevention and safety checks.
- Investigates thefts, accidents, and other incidents which occur on the property.
- Prevents losses of company and guest's property due to thefts, burglary, pilferage, and other criminal activity.
- Ensures a safe and tranquil environment for guests and employees.
- Assist guests and colleagues on all security and safety related enquiries.
- Resolves guest and employee complaints regarding safety and security matters.
- Conduct floor patrols during tour of duty, including checking of doors, windows, and securing facilities during non-operating hours.
- Monitors the activities of personnel on the premises to detect and counter thefts and other criminal activities.
- Completes associates forms and reports related to any accidents or issues within the premises of the hotel.
- Immediately report hotel deficiencies to appropriate departments for immediate repair.
- To perform other work related duties as assigned by Management.
- Regular and punctual attendance.
- Ability to adhere to the property's grooming standards.
- Ability to stand and walk on a continuous basis, and run as warranted.
- Ability to safely operate a motor vehicle during all hours and in all weather conditions.
- Ability to understand and execute all safety and emergency procedures, (for example: fire, crowd control, inclement weather, and bomb threats.)
- Ability to understand and operate emergency equipment, (for example fire extinguishers, wheel chairs, respirators.)
- Ability to lift, carries, and store in overhead areas approximately 50 lbs.
- Ability to lift and move, in an emergency situation, an immobilized adult.
- Ability to bend, squat, kneel, climb (including stairs and ladder), and reach.
- Ability to push and/or pull approximately 75 lbs.
- Ability to work in extreme temperature.
- Ability to utilize communication equipment (for example: telephones, radios, and beepers.)
- Ability to communicate clearly and effectively with guests and other employees.
- Ability to interact with guests and other employees in a courteous, empathetic, and discreet manner.
- Ability to read and write effectively.
- Ability to sustain direct contact with the public; must establish high degree of customer service, (smile, eye contact, positive personal presentation, etc.), and high volume interaction with guests and staff.
- Will be required to work mornings, evening, weekends, and holidays.
Pay Range $19.00 - $20.00/hr. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience.
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts
- Hospital Indemnity
- Critical Illness Insurance
- Accident Insurance
Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
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