Security Officer (On-Call)

Mid-Pacific; Honolulu (HI); On-site; USD 42,000 - 54,000; Full time

Job summary

Mid-Pacific Institute seeks a vigilant Security Officer to safeguard campus access, monitor entry and exit points, and assist administration, faculty, staff, students, and visitors. You will patrol premises, maintain logs, and respond to incidents with professional judgment and adherence to policies.

Responsibilities include operating security and communication systems, enforcing entrance requirements, and coordinating with authorities as needed.

Qualifications

• Effective written and oral communication in English.
• Ability to provide information to supervisors, co-workers, and subordinates by telephone, in written form, text, computer and other related technology, email, public address system, or in person.
• Ability to analyze and evaluate information to choose the best solution and solve problems.
• Ability to develop constructive and cooperative working relationships with others.
• Strong interpersonal skills including staff, faculty, and community/customer relations.
• Valid Hawaii Driver's License and clean traffic abstract.
• Exemplary professional image and attitude.
• Ability to maintain poise and self-control under stressful situations when dealing with the public, faculty, staff, and students.
• Must have a valid Hawaii guard card or be able to attend and pass the Hawaii Guard card course.
• First Aid/CPR/AED certification is required for the position and must be obtained in the initial probationary period.
• Must clear the drug screening, physical, and fingerprint/background check requirements.
• The job requires someone with critical thinking skills who can quickly observe a situation and make the appropriate response.
• Good working knowledge of management practices so he/she can efficiently perform his/her job.
• Professionalism to handle incidents of verbal, abusive, and threatening behavior.
• Awareness of when to act on his/her initiative and when to seek appropriate advice and guidance.

Responsibilities

• Patrol school premises to prevent and detect signs of intrusion and/or suspicious activity.
• Patrol school premises to ensure the security of doors, windows, and gates.
• Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against unwelcome guests who may pose a threat to the security of the campus.
• Keep a log of all visitors' vehicle license plates and the location of the visit.
• Refuse to admit persons who do not comply with entrance requirements.
• Provide information and directions to visitors.
• Write reports of irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Maintain a working knowledge of the locations of all departments, buildings, and access routes.
• Maintain a working knowledge of the operation of the camera system, fire alarm, portable radios, and other equipment as deemed necessary.
• Report outages of the camera system, power outages, or unusual circumstances that could harm the camera and computer systems to the appropriate administrator or supervisor.
• Maintain knowledge of Mid-Pacific Institute's emergency response plans and respond accordingly to any emergency or unusual situation.
• Check vehicles in school parking lots for authorized parking decals. Issue parking violation warnings and tags when necessary.
• Warn and enforce persons for infractions or violations, escort violators from premises, and call appropriate authorities when necessary.
• Call emergency first responders (i.e. police, fire, ambulance) in cases of emergency, such as fire or presence of unauthorized persons.
• Maintain a log of all found property turned over to Security. Secure property in a container held at the Guard Shack. iPads must be turned over immediately to IT. If iPads are found after hours, keep them in the guard shack until it is claimed or until IT reopens.
• Facilitate the efficient and safe flow of pedestrian and vehicular traffic through professional and effective traffic control.
• When on duty, be familiar with school activities and responsibilities.
• Communicate emergency, safety, suspicious, criminal activities to the appropriate administrator or supervisor promptly.
• Must be able to communicate clearly with the use of two-way radios.
• Keep information confidential; convey information only to the appropriate personnel.
• Handle complaints, settle disputes, and resolve conflicts in dealing with visitors on campus.
• Report any unsafe equipment, structure, situation, condition, or circumstance to the appropriate administrator or supervisor.
• Regular and predictable attendance at work.

Skills

Excellent communication

Verbal communication

Written communication

Professional appearance

Judgment

Education

High school diploma

Tools

Camera system

Fire alarm

Portable radios

Security systems

Job description

Security is the first Mid-Pacific Institute employee that the public comes into contact with for entrance onto campus and/or to seek information. Security is responsible for, but not limited to, monitoring campus entry and exit points, patrolling the premises of the school campus to detect suspicious activity, and assisting administration, faculty, staff, students, and visitors to ensure the safety of all individuals and the protection of all assets.

Security shall provide information and requests that comply with safety and other Mid-Pacific Institute policies as directed on campus.

• This position requires excellent communication, verbal and writing skills, professional approach and appearance, and the ability to apply good judgment in the performance of the duties.
• Patrol school premises to prevent and detect signs of intrusion and/or suspicious activity.
• Patrol school premises to ensure the security of doors, windows, and gates.
• Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against unwelcome guests who may pose a threat to the security of the campus.
• Keep a log of all visitors' vehicle license plates and the location of the visit.
• Refuse to admit persons who do not comply with entrance requirements.
• Provide information and directions to visitors.
• Write reports of any irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Maintain a working knowledge of the locations of all departments, buildings, and access routes.
• Maintain a working knowledge of the operation of the camera system, fire alarm, portable radios, and other equipment as deemed necessary.
• Report outages of the camera system, power outages, or unusual circumstances that could harm the camera and computer systems to the appropriate administrator or supervisor.
• Maintain knowledge of Mid-Pacific Institute's emergency response plans and respond accordingly to any emergency or unusual situation.
• Check vehicles in school parking lots for authorized parking decals. Issue parking violation warnings and tags when necessary.
• Warn and enforce persons for infractions or violations, escort violators from premises, and call appropriate authorities when necessary.
• Call emergency first responders (i.e. police, fire, ambulance) in cases of emergency, such as fire or presence of unauthorized persons.
• Maintain a log of all found property turned over to Security. Secure property in a container held at the Guard Shack. iPads must be turned over immediately to IT. If iPads are found after hours, keep them in the guard shack until it is claimed or until IT reopens.
• Facilitate the efficient and safe flow of pedestrian and vehicular traffic through professional and effective traffic control.
• When on duty, be familiar with school activities and responsibilities.
• Communicate emergency, safety, suspicious, criminal activities to the appropriate administrator or supervisor promptly.
• Must be able to communicate clearly with the use of two-way radios.
• Keep information confidential; convey information only to the appropriate personnel.
• Handle complaints, settle disputes, and resolve conflicts in dealing with visitors on campus.
• Report any unsafe equipment, structure, situation, condition, or circumstance to the appropriate administrator or supervisor.
• Regular and predictable attendance at work.

Health And Safety

• Participate in the development of a safe and healthy workplace.
• Comply with the instructions given for their own safety and health and that of others, in adhering to safe work procedures.
• Take reasonable care to ensure their own safety and health and that of others.
• Report any injury, hazard or illness immediately, to their Supervisor and Human Resources.
• Not place others at risk by any act or omission, not willfully or recklessly interfere with safety equipment.
• Act as a role model by demonstrating safe work behaviors.
• Identify, assess if necessary, and control hazards within area of responsibility.
• Ensure that equipment/supplies are properly maintained.
• Maintain relevant knowledge of safety laws.
• Mandatory reporting of sexual abuse to law enforcement or child protective services, and Human Resources. Sexual abuse includes child molestation, any actual or alleged illegal or otherwise wrongful sexual conduct with a minor, and serial sexual misconduct, any actual or alleged illegal or otherwise wrongful sexual conduct with more than one victim; and committed by or alleged to have been committed by any perpetrator who is not a student of an included entity.
• Demonstrating Professional Body of Knowledge: A professional demonstrates an understanding of practice area knowledge and appreciates learning more about this practice area and beyond.
• Professional as a Learner : A professional engages in career-long professional learning and ongoing critical reflection to identify opportunities for improving leadership, mentoring, and collaboration. The inherent nature of a professional staff member is a keen, lifelong passion for learning, and a deep curiosity and wonder about people, events, and places.
• Fostering Effective Relationships: A professional builds positive working relationships with colleagues, other departments, and the community.
• Establishing an Inclusive Environment: A professional creates a safe, caring environment that is inclusive of and engaging for others.
• Professional as a Leader: A professional seeks leadership opportunities.

Qualifications

• Effective written and oral communication skills in the English language.
• Ability to provide information to supervisors, co-workers, and subordinates by telephone, in written form, text, computer and other related technology, email, public address system, or in person.
• Ability to analyze and evaluate information to choose the best solution and solve problems.
• Ability to develop constructive and cooperative working relationships with others.
• Strong interpersonal skills including staff, faculty, and community/customer relations.
• Valid Hawaii Driver's License and clean traffic abstract.
• Exemplary professional image and attitude.
• Ability to maintain poise and self-control under stressful situations when dealing with the public, faculty, staff, and students.
• Must have a valid Hawaii guard card or be able to attend and pass the Hawaii Guard card course.
• First Aid/CPR/AED certification is required for the position and must be obtained in the initial probationary period.
• Must clear the drug screening, physical, and fingerprint/background check requirements.
• The job requires someone with critical thinking skills who can quickly observe a situation and make the appropriate response.
• Good working knowledge of management practices so he/she can efficiently perform his/her job.
• Professionalism to handle incidents of verbal, abusive, and threatening behavior.
• Awareness of when to act on his/her initiative and when to seek appropriate advice and guidance.

Education and/or Experience

• A high school degree.
• Preferred prior experience as a security officer, police officer, or Military Police.

Work Schedule

Mid-Pacific maintains a 24-hour, 7-day-a-week security presence to ensure the safety and security of our students, employees, visitors, and campus facilities. Security Officers may be assigned to any of the following shifts based on operational needs:

• Day Shift: 6:00 a.m. – 2:30 p.m.
• Swing Shift: 2:00 p.m. – 10:30 p.m.
• Overnight Shift: 10:00 p.m. – 6:30 a.m.

On-Call Security Officers work on an as-needed basis and are typically scheduled for less than 20 hours per week. Individuals in this role must be available to cover day, swing, and overnight shifts, seven days a week, including weekends, holidays, school events, and other special campus activities. On-Call Officers provide supplemental staffing support to address absences, increased security needs, and special event coverage.

Physical Demands

• Our campus consists of multiple buildings on 44 hilly acres that