Security Officer- Full Time

175 Hard Rock Bristol LLC; Massachusetts; On-site; USD 19,000 - 26,000; Full time

Job summary

Be Iconic is seeking a Security Officer to provide protection for patrons and team members on shift. You will safeguard assets, enforce gaming regulations, and maintain a visible, guest-friendly presence on the property.

Ideal candidates have at least one year in guest service or security, a high school diploma, and the ability to obtain CPR/AED certification, licenses, and pass background/drug checks. Flexibility with schedules and holidays is required.

Qualifications

• High School Diploma or equivalent required.
• 1 year guest service experience required or equivalent.
• 1 year security-related experience preferred.
• Must obtain and maintain all licenses/certifications per Federal/State regulations.
• Must pass background check and drug screening.
• Must be able to obtain CPR/AED certificate.

Responsibilities

• Maintain security throughout the property.
• Ensure safety of patrons and employees during shift.
• Protect company assets during shift times.
• Prepare detailed incident reports clearly and accurately.
• Enforce internal controls and gaming regulations during shifts.
• Assist in emergencies and with patron inquiries.
• Work holidays and weekends, with flexible shifts.

Job description

Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit www.gotoworkhappy.com/benefits.

Position Summary

Under the direction of Security Department supervisors and managers, incumbent provides security coverage ensuring that adequate protection is provided for the safety of patrons and team members. Safeguards the assets of the organization, as well as those of its guests and team members. Promotes an outgoing, friendly guest-oriented demeanor at all times.

Essential Functions

• Maintain security throughout the entire property.
• Responsible for the security and safety of patrons and employees during assigned shift.
• Safeguards Company assets during shift times.
• Prepare detailed incident reports in a clear and precise manner.
• Demonstrate actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
• Enforces policies and procedures as they apply to the Internal Controls and Gaming Regulations during their assigned shifts.
• Assists in the event of an emergency.
• Assist patrons with a wide variety of inquiries and situations including providing information about the property and events, giving directions, and escorting them if necessary.
• Perform work regularly and adheres to all Virginia Lottery Regulations.
• Attend seminars when needed.

Education and /or Experience Requirements

• High School Diploma or equivalent is required and a minimum of one (1) year of guest service experience, or the equivalent combination of education and experience.
• One (1) year of security related experience preferred.

Additional Requirements

• Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Prior experience in the Gaming industry strongly preferred.
• Must be at least twenty-one (21) years of age.
• Must be able to obtain CPR/AED certificate and pass Blood Borne Pathogen training.
• Must be able to work holidays and weekends, as well as flexible shifts.

Knowledge of

• Knowledge of computer applications to compose clear, concise, and accurate reports.
• Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.

Ability to

• Available to work different types of events with varying time schedules, on varying days as needed.
• Read and comprehend all necessary documentation, training materials and policy information.
• Assist sick or injured guests and or team members.
• Communicate courteously, effectively, and professionally with guests and all levels of team members.
• Use tools and equipment such as, radios, computers, and other tools specific to the position.
• Stand for extended periods of time.
• Communicate clearly, in English, with guests in a professional manner.
• Work within Company established policies/guidelines.

Pay Range

Pay Range: $14 - $19/Hourly

About the Company

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007- the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!