Security Officer Lobby Reception

Allied Universal; Madison (WI); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial Benefits

Perks Program

Job summary

Allied Universal in Madison, WI is seeking a Security Officer Lobby Reception to greet visitors, manage access, and maintain a secure front desk presence in a healthcare environment.

You will monitor credentials, respond to incidents, and uphold professional customer service while supporting a safe, welcoming location for staff, patients, and guests on a full-time schedule.

Qualifications

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• Background check will be conducted in accordance with federal, state, and local laws.
• Allied Universal will consider qualified applicants with criminal histories per applicable laws.
• A drug screen will be conducted where permitted by law.
• Licensing requirements may be required by state/local laws.
• A valid driver’s license is required for driving positions only.

Responsibilities

• Provide customer service to employees, visitors, contractors, and delivery personnel at a healthcare and pharmaceutical location by carrying out site-specific security-related procedures and policies.
• Monitor access at the front desk, verify visitor credentials, issue visitor badges as directed, and maintain accurate visitor and access records.
• Respond to incidents, alarms, medical emergencies, and other critical situations in a calm, professional, problem-solving manner, following established response protocols.
• Maintain awareness of front-desk activity, report unusual conditions or policy violations to appropriate personnel, and help to deter unauthorized access.
• Communicate professionally with site contacts, visitors, and Allied Universal leadership while supporting a welcoming and controlled reception environment.

Skills

Customer Service

Front Desk Security

Access Control

Incident Response

Education

High School Diploma

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Lobby Reception in Madison, WI, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal as a Front Desk Officer in a healthcare setting, serving as a welcoming, professional presence for visitors, patients, and staff. You will manage access, observe activity, respond to security-related concerns, and provide clear communication and exceptional customer service. Bring integrity, reliability, and a caring, team-focused approach while helping to deter incidents at this important location.

Position Type: Full Time

Pay Rate: $21.00 / Hour

Job Schedule:

DayTimeMon11:00 PM - 07:00 AMTue11:00 PM - 07:00 AMWed11:00 PM - 07:00 AMThur11:00 PM - 07:00 AMFri11:00 PM - 07:00 AM

What You'll Do:

• Provide customer service to employees, visitors, contractors, and delivery personnel at a healthcare and pharmaceutical location by carrying out site‑specific security‑related procedures and policies.
• Monitor access at the front desk, verify visitor credentials, issue visitor badges as directed, and maintain accurate visitor and access records.
• Respond to incidents, alarms, medical emergencies, and other critical situations in a calm, professional, problem‑solving manner, following established response protocols.
• Maintain awareness of front‑desk activity, report unusual conditions or policy violations to appropriate personnel, and help to deter unauthorized access.
• Communicate professionally with site contacts, visitors, and Allied Universal leadership while supporting a welcoming and controlled reception environment.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.