Security Officer: Customer-Focused Safety & Patrol

Harvard Protection Services; New York (NY); On-site; USD 26,000 - 37,000; Full time

Job summary

Harvard Protection Services is seeking a Security Officer to provide professional, customer-focused security and life safety services for people and property. You will maintain a visible presence, greet visitors, monitor activity, and enforce policies while ensuring safe access control and timely reporting of incidents.

Ideal candidates hold a security guard license (or can obtain one) and a high school diploma, with strong communication skills and a neat appearance.

Qualifications

• State or municipality mandated security officer licenses.
• Minimum High School Diploma, GED or the equivalent.
• Must have a security guard license or be able to obtain one within an acceptable period.
• Must have reliable means of communication and transportation.
• Strong interpersonal communication skills and neat and professional appearance.
• Write routine correspondence, to include log entries and incident reporting.
• Previous contract security, law enforcement, military, customer service experience helpful.

Responsibilities

• Maintain a professional demeanor, aiding customers, employees, visitors, and guests.
• Maintain a visible presence in the facility / building assigned.
• Monitor the environment, with the ability to detect suspicious and unsafe activity.
• Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests.
• Greet customers, visitors, staff, tenants, guests in a professional manner always.
• Answer all phones in a professional manner
• Permit authorized persons to enter property and monitor entrances and exits
• Know the facility / building policies and procedures; enforce them within the limits of the position
• Perform required patrols of designated areas on foot or in vehicle
• Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements
• Follow established emergency action planning and procedures
• Monitor alarms and systems
• Prepare reports on accidents, incidents, and suspicious activities, as directed

Education

High School Diploma or GED

Security guard license

Job description

Harvard Protection Services is seeking a Security Officer to provide professional, customer-focused security and life safety services for people and property. You will maintain a visible presence, greet visitors, monitor activity, and enforce policies while ensuring safe access control and timely reporting of incidents.

Ideal candidates hold a security guard license (or can obtain one) and a high school diploma, with strong communication skills and a neat appearance.