Security Officer: Frontline Safety & Customer Care

Harvard Protection Services; Roebling (NJ); On-site; USD 25,000 - 36,000; Full time

Job summary

Harvard Protection Services is seeking Security Officers to deliver professional customer-focused security and life safety services in client facilities in the United States. You will maintain a visible presence, greet visitors, monitor alarms, and patrol designated areas, ensuring adherence to site policies and proper incident reporting.

The role requires state licenses and a high school diploma, with reliable transportation and strong communication skills.

Qualifications

• State or municipality mandated security officer licenses.
• Minimum High School Diploma, GED or the equivalent.
• Must have a security guard license or be able to obtain one within an acceptable period.
• Must have reliable means of communication and transportation.
• Strong interpersonal communication skills and neat and professional appearance.
• Write routine correspondence, to include log entries and incident reporting.
• Previous contract security, law enforcement, military, customer service experience helpful.

Responsibilities

• Maintain a professional demeanor, aiding customers, employees, visitors, and guests.
• Maintain a visible presence in the facility / building assigned.
• Monitor the environment, with the ability to detect suspicious and unsafe activity.
• Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests.
• Greet customers, visitors, staff, tenants, guests in a professional manner always.
• Answer all phones in a professional manner.
• Permit authorized persons to enter property and monitor entrances and exits.
• Know the facility / building policies and procedures; enforce them within the limits of the position.
• Perform required patrols of designated areas on foot or in vehicle.
• Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements.
• Follow established emergency action planning and procedures.
• Monitor alarms and systems.
• Prepare reports on accidents, incidents, and suspicious activities, as directed.

Skills

Security license

High school diploma

Reliable transportation

Communication skills

Professional appearance

Incident reporting

Contract security experience

Education

High school diploma or equivalent

Job description

Harvard Protection Services is seeking Security Officers to deliver professional customer-focused security and life safety services in client facilities in the United States. You will maintain a visible presence, greet visitors, monitor alarms, and patrol designated areas, ensuring adherence to site policies and proper incident reporting.

The role requires state licenses and a high school diploma, with reliable transportation and strong communication skills.