Security Officer - Lead (H)

University of Miami; Avenue (MD); On-site; USD 55,000 - 76,000; Full time

Benefits offered by this job

Competitive salary

Benefits package including medical

Tuition remission

Job summary

The University of Miami is seeking a Lead Security Officer to maintain a safe environment for students, staff, and visitors across assigned facilities. You will monitor access, respond to alarms, and coordinate security procedures to prevent disruptions.

Ideal candidates have a high school diploma and at least five years of security experience, strong judgment, and excellent report writing. The role requires evening, night, and weekend availability and the ability to operate a vehicle in Florida.

Qualifications

• High School diploma or equivalent required.
• Minimum 5 years of relevant security experience.

Responsibilities

• Controls building access and property removal.
• Maintains civil law and order and assists in prevention of damage due to fire, theft or negligent acts.
• Responds to all building alarm signals and protects vehicles parked in University parking spaces.
• Assists in monitoring failure or malfunction of electrical and utility systems.
• Detects and reports campus safety problems.
• Takes remedial and corrective steps and notifies management for all abnormal conditions.
• Prepares accurate and up-to-date reports.
• Assists staff, students, patients, and visitors by providing directions and other relevant assistance.
• Monitors unauthorized individuals and escorts them from the premises or calls the police.

Skills

Attention to detail

Judgment under pressure

Time management

Confidentiality

Evenings/nights/weekends

Independent work

Microsoft Office

Driving

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Core Job Summary

The Lead Security Officer provides a safe and secure environment for students, staff, customers, visitors, and persons conducting business in an assigned facility by continually looking for situations that could interrupt the normal business flow and taking immediate steps to eliminate the risk.

Core Responsibilities

• Controls building access and property removal.
• Maintains civil law and order and assists in prevention of damage due to fire, theft or negligent acts.
• Responds to all building alarm signals and protects vehicles parked in University parking spaces.
• Assists in monitoring failure or malfunction of electrical and utility systems.
• Detects and reports campus safety problems.
• Takes remedial and corrective steps and notifies management for all abnormal conditions.
• Prepares accurate and up-to-date reports.
• Assists staff, students, patients, and visitors by providing directions and other relevant assistance.
• Monitors unauthorized individuals and escorts them from the premises or calls the police.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Functions

Provide consistent, comprehensive training for all existing and new Security Officers, about patrol duties, procedures handling emergency and non-emergency situations and enforce all security measures following policies and procedures. Completes the Training Manual handbook with every officer in training. Assist with the continual development of officers by providing guidance and positive mentorship in a manner that compliments the training program. Notify Security Leadership when officers in training are not meeting performance standards consistent with the training program. Controls building access, property removal, maintains civil law and order and assists in prevention of damage due to fire, theft, or thoughtless acts of individuals. Responsible for protection against unlawful and/or unauthorized entry, loss or damage to buildings and grounds and enforcement of University department policies and procedures. Respond to all building alarm signals and assists in protection of vehicles parked in University parking spaces. Assumes after-hour responsibility for assistance in monitoring failure or malfunction of electrical and utility system; and in the detection/reporting of campus safety problems. Applies consistent good judgment and common sense to assure that everyone the officer comes in contact with receives fair and equal treatment and that all policies and procedures are enforced without favoritism or bias to any one individual or group of people. Must have the ability to detect and report potential as well as real security and safety problems and to distinguish the likely source of the problem. Will be expected to receive and comprehend training on equipment and techniques used by the department. Is expected to take remedial corrective steps and/or notify management for all abnormal conditions. Requires excellent communications skills and must use tact and good judgment in dealing with staff, students, patients, and the general public. Must be able to prepare complete and easy to read and understand written reports that are neat, legible and fully accurate. All reports are to be kept continually up to date as they must be completed and turned in before the end of each shift. Expected to respond and react positively to all problems. Will assist staff, students, patients, and visitors by providing direction and assistance. Will monitor unauthorized individuals and escort them from the premises or call the police. Continually looks for objects, persons, and situations that can interrupt the normal business flow. Handles shifts schedules such as post assignments. Will serve as supervisor in charge in the absence of the Shift Supervisor. Other duties as assigned. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Core Qualifications

High School diploma or equivalent required Minimum 5 years of relevant experience

Knowledge, Skills and Attitudes

• Skill in completing assignments accurately and with attention to detail.
• Must demonstrate ability to use good judgment and clear thinking under stress while handling emergency situations such as fire, theft, disputes, trespassers, accidents, etc.
• Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
• Ability to process and handle confidential information with discretion.
• Ability to work evenings, nights, and weekends as necessary.
• Commitment to the University’s core values.
• Ability to work independently and/or in a collaborative environment.
• Proficiency in computer software (i.e. Microsoft Office).
• Ability to operate a motor vehicle Valid State of Florida driver’s license Any relevant education, certifications and/or work experience may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

Job Status

Full time Employee Type: Staff

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

About the University

The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation. The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride. The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings. Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019. The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022. With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.