Security Officer Lead

RWJBarnabas Health; New Brunswick (NJ); On-site; USD 28,543 - 34,081; Full time

Benefits offered by this job

Paid Time Off

Retirement Plans

Medical and Prescription Insurance

Dental and Vision Insurance

Disability and Life Insurance

Tuition Reimbursement

Job summary

RWJBarnabas Health is seeking a Security Officer Lead in New Brunswick, NJ. The role oversees the day shift, ensures safety across patients, visitors, and staff, and balances security with compassionate service.

The position supports policy adherence, incident reporting, and department leadership collaboration. Qualifications include a High School Diploma or GED, NJ Driver's License, and de-escalation certification within 90 days.

Qualifications

• High School Diploma or GED required.
• Valid New Jersey Driver's License.
• Certification for de-escalation training within 90 days of hire.
• Preferred: Minimum one year of customer service, security, or prior military experience.
• Proficiency in keyboarding/data entry and experience with Microsoft Office Suite.
• Strong verbal and written communication skills.
• Bilingual language skills (e.g., Spanish, Portuguese, Polish) to effectively communicate with a multilingual community. (Not required.)

Responsibilities

• Lead officer training and record keeping.
• Review all Security Officer reports for completeness, accuracy, and forward them to the Security Manager/Director.
• Ensure officers are in proper uniform and equipment is available and operational.
• Escalate irregular activities and concerns to the Security Leadership Team.
• Represent the department on committees and meetings.
• Assist staff scheduling, monitor overtime, call-outs, and tardiness.
• Conduct patrols and monitor facilities to maintain a secure environment for healthcare operations.
• Provide professional customer service while vigilantly detecting and addressing potential security threats.
• Manage access control systems, perform data entry, and utilize Microsoft Office for incident reporting and administrative tasks.
• Demonstrate strong interpersonal and communication abilities with a diverse population.
• Respond to emergencies, participating in crisis de-escalation using certified training techniques.
• Other duties may be assigned as required; responsibilities can change at any time with or without notice.

Skills

Customer service

Data entry

Microsoft Office

Verbal communication

Written communication

Bilingual (optional)

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Security Officer Lead

Location: RWJ New Brunswick, New Jersey.

Pay Range: $20.72 – $24.74 per hour.

Shift: Day | Status: Full-Time | Category: Security | Req #: 0000257722.

Job Overview: The RWJBH Security Officer Lead supports and oversees the shift security team, ensuring a safe and secure environment for all patients, visitors, and staff. The officer balances security protocols with compassionate service, acting as a positive representative of the organization during all interactions. This role is central to upholding safety, customer service, and supportive care throughout our health system.

Qualifications

Required:

• High School Diploma or GED.
• Valid New Jersey Driver's License, eligible for RWJBH insurance coverage.
• Certification for de-escalation training within 90 days of hire.

Preferred:

• Minimum one year of customer service, security, or prior military experience.
• Proficiency in keyboarding/data entry and experience with Microsoft Office Suite.
• Strong verbal and written communication skills.
• Bilingual language skills (e.g., Spanish, Portuguese, Polish) to effectively communicate with a multilingual community. (Not required.)

Scheduling Requirements

• 6:00 am – 2:30 pm.
• Full-time position.

Essential Functions

• Lead officer training and record keeping.
• Review all Security Officer reports for completeness, accuracy, and forward them to the Security Manager/Director.
• Ensure officers are in proper uniform and equipment is available and operational.
• Escalate irregular activities and concerns to the Security Leadership Team.
• Represent the department on committees and meetings.
• Assist staff scheduling, monitor overtime, call-outs, and tardiness.
• Conduct patrols and monitor facilities to maintain a secure environment for healthcare operations.
• Provide professional customer service while vigilantly detecting and addressing potential security threats.
• Manage access control systems, perform data entry, and utilize Microsoft Office for incident reporting and administrative tasks.
• Demonstrate strong interpersonal and communication abilities with a diverse population.
• Respond to emergencies, participating in crisis de-escalation using certified training techniques.
• Other duties may be assigned as required; responsibilities can change at any time with or without notice.

Benefits and Perks

• Paid Time Off (Vacation, Holidays, Sick Time)
• Retirement Plans
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Disability and Life Insurance
• Paid Parental Leave
• Tuition ReimbursementStudent Loan Planning Support
• Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Community and Volunteer Opportunities
• Discounts through partners such as NJ Devils, NJ PAC, Verizon, and more.

RWJBarnabas Health is an Equal Opportunity Employer.