Security Officer II (Graveyard Shift)

Rail City; Sparks (NV); On-site; USD 42,000 - 62,000; Full time

Job summary

Rail City in Sparks, NV is looking for a Security Officer to protect guests, employees, and property. You will respond to emergencies, enforce casino policies and laws, and oversee the transfer of money between the cage, count room, and casino games while patrolling the property.

The role requires physical fitness to stand and walk, lift up to 50 pounds, and work in noisy, smoky environments. You will investigate incidents, escort guests and team members, and stay vigilant to deter trouble and

Qualifications

• Execute emergency response and evacuation procedures as directed by the manager.
• Enforce casino policies and laws at federal, state and local levels.
• Oversee money movements between cage, count room, and games.
• Inspect areas for fire hazards and security breaches.
• Investigate incidents and conduct follow-up interviews.
• Provide escorts to guests and team members.
• Respond to and resolve guest complaints.
• Participate in Marketing data collection.

Responsibilities

• Ensure safety of guests, employees, and property.
• Remain visible to deter problems and assist guests.
• Monitor suspicious individuals and trespass as directed.
• Support safe transportation of cash within casino operations.
• Assist in marketing data collection.

Skills

Emergency response

Security surveillance

Interviews

Cash handling

Guest service

Job description

Description

Provide for the safety and protection of guests, employees, and company property. Anticipate potential problems and seek ways to prevent disruption, injuries, and prohibited conduct. Respond to emergency situations and take appropriate steps to resolve and
minimize company liability. All duties are performed in accordance with departmental and company policies and procedures.

Requirements

• Execute emergency response and evacuation procedures as directed by the manager.
• Monitor and assist in the enforcement of casino policies and procedures; federal, state and local laws.
• Oversee the transportation and exchange of all money transactions between the cage, count room, and casino games including fills, chip runs, slot drop and table game drop.
• Patrol and/or periodically inspect assigned internal and external areas to identify fire and safety hazards and breeches in security.
• Investigate all incidents, accidents, and/or events: take initial report and conduct interviews with appropriate follow-up.
• Remain visible and accessible to guests and employees providing a sense of security, deterring potential problems, and answering questions.
• Monitor suspicious persons in the casino, particularly those attempting to enter an unauthorized area.
• At the discretion of the management, trespass individuals.
• Respond to and resolve guest complaints when able.
• Provide escorts to both guests and team members.
• Participates in Marketing data collection.
• Perform other duties as assigned.

Work Environment and ADA Requirements:

Must be able to stand or walk for entire shift and possess the physical ability to access all areas of the property. Bend from the waist, crouch, stretch, kneel, climb, twist and crawl without restrictions. May work indoors and outdoors and be exposed to various environmental factors such as, but not limited to noise, dust, cigarette smoke, variations in weather. Must be able to converse over the telephone in an environment with loud background noise. Must be able to lift, push, pull and carry. Must be able to lift and carry a minimum of 50 pounds on a regular basis. Must be able to push and/or pull 200 pounds. Must be able to stoop, bend and reach. Must be able to listen and respond to visual and aural cues. Must be able to simultaneously handle the demands of many guests. When on casino floor, must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.

Required Work Cards/Licenses/Certificates:

Gaming Card -- Alcohol Awareness Card - Driver's License