Security Officer II-2

GIA (Gemological Institute of America); Carlsbad (CA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Paid vacation

Sick leave

Holidays

Commuter benefits

Tuition assistance

Job summary

Gemological Institute of America is seeking a Security Officer to cover various levels, including Officer II/III, in Carlsbad, CA. The role requires flexibility for shifts, including weekends, with a starting hourly rate of $21.00 and differential up to $3 for evening/overnight hours.

We offer medical, dental, vision, and 401(k) matching, plus vacation, sick leave, and commuter benefits. No prior experience is required; training is available.

Qualifications

• High school diploma or GED; 1–3 years related experience and/or training; or equivalent combination of education and experience.
• Willingness to work any shift and any days, including weekends.
• Demonstrated ability to create positive and professional interactions and maintain a good working relationship with colleagues

Responsibilities

• Maintains vigilance for unusual or suspicious individuals or situations.
• Monitors and operates surveillance, access control, and intrusion detection equipment and ensures functionality.
• Learns and stands posts, including outdoors for long periods.
• Responds to emergencies; administers first-aid as required.
• Assists in evacuation and crowd control in emergencies.
• Responds to fire, safety, and security alarms following protocols.
• Acts as a trusted contact for personnel, students, vendors, and the public.
• Maintains visible campus presence and patrols diligently.
• Documents safety and maintenance observations; communicates with management.
• Directs and escorts visitors and vendors as needed.
• Supports special events and tours; logs observations; coordinates with local law enforcement when needed.

Skills

MS Excel

MS Word

Outlook

PowerPoint

Surveillance systems

Access control

Intrusion detection

First aid

Emergency response

Communication

Conflict resolution

Problem solving

SOPs

Confidentiality

Education

High school diploma or GED

1-3 years related experience or training

Tools

CCTV

Access control systems

Intrusion detection systems

Fire alarm systems

Job description

Job Description

Job Title: Security Officer - Various Levels Available

• Hourly Rate : $21.00 /hr

• $2.00 evening shift differential and $3.00 overnight shift differential

• DOE: Security level will differ, Security Officer II, Security Officer III

• Location: Carlsbad, CA

• Work Hours: Must be flexible to changes in shift and work days in order to meet operational requirements if needed (work morning, afternoon and night shifts on any days including weekends)

• Benefits: We offer medical, dental, vision and matching 401-K plan

• Paid vacation, sick and holidays, commuter benefits

No experience? We are willing to train you!

Why Should You Apply?

• We offer medical, dental and vision coverage and up to 8% 401-K match and up to 8% annual bonus!

• Paid vacation, sick and holidays, tuition assistance, commuter benefits!

• Professional and educational development opportunities!

Job Responsibilities:

• Maintains vigilance for unusual or suspicious individuals or situations

• Monitors and operates the surveillance, access control, and intrusion detection equipment and ensures its functionality by promptly reporting issues and getting those resolved at the earliest

• Learns and stands any of the assigned posts, which includes foot-patrol and standing outdoors for long periods of time

• Responds to emergency situations; administers first-aid as required

• Assists in evacuation and crowd control in the event of an emergency

• Responds to fire, safety and security alarms following set protocols

• Acts as a trusted point of contact for personnel, students, vendors, and the public

• Maintains vigil and patrols the campus while providing a visible presence

• Informs management on safety and security related matters, utilizing logs, email and verbal reports

• Directs and/or escorts visitors and vendors as needed

• Assists in special events and tours organized at/by the institute

• Logs observations regarding security, safety and maintenance related issues

• Contacts/coordinates with local law enforcement agencies when necessary

• Operates emergency equipment as needed

• Able to stay focused, attentive, alert and engaged at all times

• Listens and communicates calmly, effectively, and courteously in both emergency and non-emergency situations

• Employs good judgment and sound decision-making at all times

• Other duties as assigned

Required Competencies: Knowledge, Skills & Abilities:

• Intermediate computer skills, including experience with current Microsoft applications (e.g. MS Excel, Word, Outlook, PowerPoint etc.)

• Ability to learn and adapt to new software applications (used in physical security operations)

• Aptitude in learning how to do basic troubleshooting while operating/monitoring surveillance, access control and intrusion detection equipment

• Ability to write and type clear and concise reports

• Good comprehension ability and logical thinking

• Ability to operate security communication equipment

• Ability to act with urgency and calm in an emergency situation

• Excellent judgment aptitude with a solid ability to detect imminent or looming threats

• Ability to identify and resolve conflicts in an effective manner

• Basic problem-solving skills including identifying, understanding and resolving the problems

• Ability and willingness to follow standard operating procedures

• Excellent communication skills including effective listening skills

• Polite and courteous demeanor

• Ability to adapt to rapidly evolving situations and priorities

• Ability to maintain confidentiality of information

Education & Experience:

• High school diploma or general education degree (GED); and one to three years related experience and/or training; or equivalent combination of education and experience

• Willingness to work any shift and any days, including weekends

• Demonstrated ability to create positive and professional interactions and maintain a good working relationship with colleagues

Required Certificates, Registrations & Licenses:

• Must obtain/renew California Security Guard License (at the time of hire)

• Must obtain/renew First Aid certification (immediately after hire)

• Cardio-Pulmonary Resuscitation and Automated External Defibrillation (CPR & AED) certification

• Must hold an active Driver’s License

Desired/Preferred:

• Ability and willingness to document process-flow diagrams and standard operating procedures

• Proficiency in MS excel

• Knowledge and experience in root cause analysis and corrective actions planning

• Security officer experience

• Experience in CCTV, access control, intruder alarm and fire alarm handling

Physical Requirements:

• Tasks are performed both in a professional office environment and outdoors.

• Includes standing, walking, sitting, lifting and driving a company vehicle.

An Equal Opportunity Employer

All employment decisions are made without regard to unlawful considerations of race, sex, religion, national origin, age, disability, or any other legally protected status. Reasonable accommodations are available upon request.

Disclaimer:

This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this job description changes the at-will employment relationship existing between the Company and its employees.