Security Officer I - O/N

Montage International; Peapack-Gladstone (NJ); On-site; USD 46,000 - 50,000; Full time

Benefits offered by this job

Night differential

Job summary

Montage International is seeking a Security Officer I to patrol the resort, respond to emergencies, and uphold safety standards. The role includes maintaining security systems, drafting incident reports, and ensuring logs are current.

You will assist guests, maintain a visible security presence, and participate in daily safety briefings to support a secure guest experience. Qualified candidates have at least a high school diploma and prior Montage Security experience, with an emphasis on

Qualifications

• High school diploma or equivalent.
• At least 1 year of Montage Security experience.
• Ability to walk and stand for extended periods and respond quickly to incidents.

Responsibilities

• Conduct interior and exterior patrols of the resort, checking doors and rooms for security.
• Respond to guest and associate calls, prioritizing emergencies.
• Maintain the security office and fire panel operations.
• Draft incident and security logs with daily audits.
• View CCTV monitors and maintain surveillance across grounds.
• Dispatch calls and communicate incident updates to relevant teams.
• Provide a professional security presence while delivering customer service.
• Deliver daily shift briefings and follow-up on safety hazards.

Skills

Patrols

Incident reports

Guest service

Emergency response

CCTV monitoring

Education

High school diploma or equivalent

Tools

CCTV system

Fire panel

Job description

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered.

SUMMARY

The Security Officer I is responsible to perform the daily tasks of the Safety and Security Department to ensure a safe and secure environment. Work to achieve the goals and objectives of the Department and the mission statement of the Resort.

ESSENTIAL FUNCTIONS

• Conduct interior and exterior patrols throughout Resort, checking for unsecured doors and rooms, trespassers, unauthorized persons in restricted areas and safety hazards.
• Respond to all guest and associate calls while on patrol, making emergencies a top priority.
• Proactively assist Guests while looking for WOW opportunities.
• Maintain the security office and fire panel.
• Draft incident reports and ensure all record logs such as key logs, lost and found, group resumes, contractor passes, and emergency equipment are all current and up to date via daily audits.
• Ensure all Officers daily shift logs and shift pass-down logs are complete.
• View CCTV monitors and keep constant surveillance of grounds through the camera system.
• Answer phones and dispatch calls.
• Conduct security office duties in a timely manner.
• Conduct associate safety training and report/resolve safety hazards throughout the Resort on a daily basis.
• Respond to, communicate, follow up, and provide updates on all incidents as they occur.
• Have full knowledge of the Resort’s activities/events each shift and provide a professional security presence while focusing on customer service.
• Receive and communicate all information pertaining to your shift from the daily briefings.

QUALIFICATIONS

• High school or equivalent education required.
• At least 1 year of Montage Security experience.

PHYSICAL REQUIREMENTS

• Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 4 hours in length.
• Must be able to exert well-paced ability to reach different outlets and other departments of the hotel on a timely basis.
• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
• Must be able to lift up to 15 lbs. on a regular and continuing basis.

The pay scale for the Security Officer position is $22.21/hour. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and may include other factors, that Montage reasonably expects to pay for the position.

Please let us know if you have any questions. This position is all eligible for our pay differential of $1.55/hour for work during the hours of 11:00 PM to 7:00 AM.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre- employment substance abuse testing.

At Montage Hotels & Resorts and Pendry Hotels, we're committed to delivering extraordinary, personalized and authentic experiences. How we get there is by empowering our associates to think creatively. Grow their talents. Encourage them to have fun. And allow them to follow their passion in creating moments guests will long remember. At Montage and Pendry, opportunities for career growth are bountiful, and training programs are open to those seeking advancement. We encourage all of our associates to continuously learn and grow. Working at Montage and Pendry is more than a job; it's a way of life.

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