Security Officer I - Day Shift

Denver Museum of Nature & Science; Denver (CO); On-site; USD 25,000 - 33,000; Full time

Job summary

Denver Museum of Nature & Science is seeking a Security Officer to patrol and monitor the museum, reporting irregularities and damages while delivering exceptional guest service.

The role requires 1 year in security or related service, a high school diploma, and bilingual English/Spanish abilities. The officer will work with museum staff, police, and guests, enforcing rules and responding to emergencies.

Qualifications

• High School diploma or equivalent required.
• 1 year of security, military, or related service experience.
• Valid driver’s license or ability to obtain within 30 days.
• Ability to obtain Denver Security License within 30 days.
• Bilingual in English and Spanish.

Responsibilities

• Patrol and monitor the Museum facility complex.
• Report safety and security discrepancies.
• Dispatch officers and coordinate with emergency response; monitor CCTV and fire panels.
• Respond to emergencies and assist with coordination.
• Communicate information to guests and staff.
• Balance customer service with safety rules and policies.
• Maintain training certifications in First Aid and CPR.
• Provide special escorts.
• Other duties as assigned.

Skills

Customer service

Observation & patrol

Report writing

Bilingual English/Spanish

Guest communication

Education

High School diploma or equivalent

Tools

CCTV monitoring

Access control systems

Job description

We are looking for a Security Officer to join our team! This position is responsible for patrolling, observing, and monitoring the Museum while reporting any irregularities or damages. The Security Officer is expected to complete reports that include recording observations, information, and surveillance activities in and around the facility. The Security Officer ensures our guests feel safe and comfortable while providing exceptional customer service. In this position, you will work closely with other security officers, the Denver Police Department, museum staff, and guests.

Job Class: Full-Time

Hiring Range: $21.00

Work Schedule: Various

Direct Reports: 0

Essential Duties

• Observes, patrols, monitors, and controls access for the entire Museum facility complex.
• Reports safety and security discrepancies.
• Dispatches officers and emergency response. Monitors software, CCTV, and fire panels.
• Immediately responds to and assists in the coordination of emergency incidents.
• Communicates information to guests and staff appropriate to each situation.
• Maintains a balance of customer service, legal behavior, and adherence to procedures while enforcing museum rules and policies.
• Maintains required training certifications in First aid and CPR annually.
• Provides special escorts.
• Other duties as assigned.

Minimum Qualifications/Requirements

• High School or equivalent required
• 1 year of experience in security, military, or equivalent related service is required
• Current driver’s license with clean driving record, or ability to obtain a license within 30 days of hire.
• Ability to comply with requirements for Denver Security License within 30 days of hire.
• Bilingual in English/Spanish

Working Conditions

• Office: Moderate noise (business office with computers and printers, light traffic)
• Lifting requirements: Medium physical effort required by handling up to 50 pounds occasionally and/or up to 10 pounds frequently.
• Stand or sit: must be able to remain in a stationary position (80% of the time)
• Ability to walk 6-8 miles/day to patrol the Museum and property.
• Ability to work outside as needed in all types of weather.
• Ability to move someone in a wheelchair, or relocate an injured party to a safer area.
• Ability to climb ladders and investigate issues in an emergency.
• May need to detain suspects for police apprehension.