Security Officer I - Swing Shift

DENVER MUSEUM OF NATURE & SCIENCE; Denver (CO); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Swing shift

Shift differential

Career advancement opportunities

Job summary

Denver Museum of Nature & Science is seeking a Security Officer to patrol the museum, observe and report on activities, and assist guests while maintaining exceptional customer service.

The role works Swing Shift (4PM–Midnight) with a base pay of $21.00/hour plus a $0.75/hour shift differential. A minimum one year in security or related service is required, along with a valid driver's license and Denver Security License within 30 days.

Qualifications

• High School diploma or equivalent required.
• 1 year experience in security, or military or equivalent related service required.
• Current driver's license with clean driving record, or ability to obtain license within 30 days of hire.
• Ability to comply with requirements for Denver Security License within 30 days of hire.

Responsibilities

• Observes, patrols, monitors and controls access for the entire Museum facility complex.
• Reports safety and security discrepancies.
• Dispatching of officers and emergency response. Monitoring software, CCTV, and fire panels.
• Immediately responds to and assists in the coordination of emergency incidents.
• Communicates to guest and staff information appropriate for each situation.
• Maintains a balance of customer service, legal behavior and adherence to procedures while enforcing museum rules and policies.
• Maintains required training certifications in First aid and CPR annually.
• Provides special escorts.
• Other duties as assigned.

Skills

Customer service

Observation skills

Communication

Teamwork

Education

High School diploma or equivalent

Job description

We are looking for a Security Officer to join our team! This position is responsible for patrolling, observing and monitoring the Museum while reporting any irregularities or damages. The Security Officer is expected to complete reports that include recording observations, information, and surveillance activities in and around the facility. The Security Officer ensures that our guests feel safe and comfortable at all times while providing exceptional customer service. In this position, you will work closely with other Security Officers, the Denver Police Department, museum staff, and guests of the museum.

The Security Officer position requires excellent customer service skills, as you will be working with a diverse community in our exciting traveling exhibits. This position will use observational skills while responding to incidents and assisting museum guests. There is additional training and future opportunities to expand your knowledge and duties within the Security Department.

Job Class: Full Time

Hiring Range: $21.00 (plus an additional shift differential of $.75/hour)

Work Schedule: Swing Shift: 4PM - Midnight

Direct Reports: 0

Essential Duties

• Observes, patrols, monitors and controls access for the entire Museum facility complex.
• Reports safety and security discrepancies.
• Dispatching of officers and emergency response. Monitoring software, CCTV, and fire panels.
• Immediately responds to and assists in the coordination of emergency incidents.
• Communicates to guest and staff information appropriate for each situation.
• Maintains a balance of customer service, legal behavior and adherence to procedures while enforcing museum rules and policies.
• Maintains required training certifications in First aid and CPR annually.
• Provides special escorts.
• Other duties as assigned.

Minimum Qualifications/Requirements

• High School or equivalent required
• 1 year experience in security, or military or equivalent related service required
• Current driver's license with clean driving record, or ability to obtain license within 30 days of hire.
• Ability to comply with requirements for Denver Security License within 30 days of hire.

Working Conditions

• Office: Moderate noise (business office with computers and printers, light traffic)
• Lifting requirements: Medium physical effort required by handling up to 50 pounds occasionally and/or up to 10 pounds frequently.
• Stand or sit: must be able to remain in a stationary position (80% of the time)
• Ability to walk 6-8 miles/day to patrol the Museum and property.
• Ability to work outside as needed in all types of weather.
• Ability to move someone in a wheelchair, or relocate an injured party to a safer area.
• Ability to climb ladders and investigate issues in an emergency.
• May need to detain suspects for police apprehension.