Security Officer I, 1st Shift (Portland Campus)

University of California; Maine; On-site; USD 39,000 - 48,000; Full time

Job summary

The University of New England is seeking a Security Officer I for the Portland Campus. The role involves high-visibility patrols, CCTV monitoring, and responding to campus incidents to maintain a safe environment for students, staff and visitors.

Candidates should have a high school diploma or equivalent, are preferred to have 1 year of security or law enforcement experience, and must be capable of emergency response, written reports, and collaboration with local authorities.

Qualifications

• High school education or equivalent required.
• At least 1 year of security, military, or law enforcement experience preferred.
• Must possess a valid license to operate a motor vehicle in the state of Maine.
• Must be certified or able to be certified in First Aid, CPR/AED, Narcan, Stop the Bleed and related equipment.
• Ability to train and oversee student staff when a Security Officer II is not available.
• Able to handle emergency situations calmly and effectively.
• Be a clear thinker with good judgment when resolving problems.
• Follow directions and commands; work well with a team.
• Willingness to train and use handcuffs and OC spray.

Responsibilities

• Patrol University property to prevent and detect signs of intrusion, theft, and life safety concerns.
• Monitor CCTV and review for security and investigations.
• Respond to campus disturbances and emergencies, including active threat situations.
• Provide prompt, courteous service to students, staff, and visitors and assist with escorts.
• Write clear, concise incident reports with supporting information (photos, video).
• Enforce campus rules and coordinate with local authorities as needed.
• Coverage at designated campus athletic events and campus snow removal operations.
• Cross training as Dispatcher and Safe Ride operator preferred.

Skills

Emergency response

Attention to detail

Communication

Teamwork

Judgment

Follow instructions

Vehicle operation

OC spray

Handcuffs

Education

High School Diploma or equivalent

Job description

Security Officer I, 1st Shift (Portland Campus)

Position Title Security Officer I, 1st Shift (Portland Campus)

Employment Status

Employment Status Full Time

Months

Months 12

Campus

Campus Portland, ME

Campus Security Officers are responsible for the comfort, safety, and security of the students, faculty, staff, and visitors to the University of New England. Security Officers maintain a safe environment and minimize the potential for loss or damage of all property controlled by the University of New England by conducting high visibility patrols on foot and in University-owned vehicles, monitoring CCTV equipment, and monitoring radio communications. Officers provide a wide variety of services to our campus community, and are expected to proactively seek opportunities to provide excellent customer service.

Security Officers enforce the University of New England rules and regulations, the Office of Student Resolutions Conduct Code, and coordinate with law enforcement in enforcing state statutes. Security Officers have a critical role as first responders to campus emergencies and critical incidents such as active threat situations, bomb threats and mental health emergencies. Security Officers respond to disturbances and mitigate disruptive conduct and coordinate with local, county and state agencies as necessary. Security Officers recognize potential safety concerns and take measures to mitigate these concerns.

Security Officers day-to-day activities include routine patrols of campus property, completing daily building opening and closings and parking enforcement.

This position is based on the Portland campus. The expected pay is $21.00 per hour (annualized to approximately $43,680). The 1st shift schedule is 6:00 a.m. to 2:00 p.m.

Benefits Overview

• Multiple health and dental plan options, plus vision coverage.
• Up to 8% retirement plan match.
• Generous leave time, including vacation, sick, and personal time, and 12+ holidays per year.
• Educational benefits:
  • UNE tuition waiver for employees, spouses, and domestic partners
  • UNE tuition waiver for dependents of employees with 1 year of full-time service
    • 50% tuition reduction if less than 1 year of full-time service
• Defend self and others from unauthorized use of non-deadly force using departmentally trained techniques as necessary, including but not limited to the use of pepper spray and handcuffs
• Patrol University property to prevent and detect signs of intrusion, theft, and life safety concerns and maintain safety during Campus events. This includes making regular inspection tours of campus noting unusual occurrences and ensuring all necessary doors and buildings are properly secured
• Monitor persons in buildings and/or on campus. Watch for unauthorized persons, suspicious/criminal activity, disturbances, fights and campus policy violations, report to proper authorities
• Investigate suspicious activity, security issues, and criminal incidents. Gather and process necessary evidence and properly document in verbal and written reports
• Respond to campus disturbances (i.e. disorderly conduct, underage drinking parties, illicit drug use) and complete room searches as necessary
• Respond to campus emergencies including critical incidents, all hazards situations and active threat situations (i.e. active shooter, bomb threat, mental health, weather emergencies)
• Contact the on-call supervisor as needed for emergency situations
• Maintain complete awareness of the University of New England property, life safety systems, and emergency plans including the proper use of fire extinguishers
• Respond to accidents and medical emergencies and provide First Aid, CPR , Narcan and/or Stop the Bleed as necessary
• Contact local police and fire departments as necessary and act as a liaison between these agencies and the University as needed
• Maintain complete knowledge of and comply with all University and departmental standard operating procedures
• Provide prompt, courteous service to students, staff, and visitors including medical and courtesy escorts on campus
• Escort students, staff, and visitors to various locations on Campus and provide protection as necessary
• Escort and remove persons from Campus as needed
• Ensure resolution of any safety concerns noted during your shift, including submitting work orders or notifying on-call staff to correct the issues
• Monitor and regulate building systems as necessary including building boilers as well as refrigerator and freezer units and notifying Facilities as needed
• Monitor CCTV and review as necessary for security and investigations
• Answer telephone calls to take messages, answer questions and provide information
• Enforce University rules & regulations and notify violators of infractions including the issuance of parking tickets
• Write clear, concise incident reports including any supplemental supporting information (pictures, video, etc.)
• Coverage at designated campus athletic events
• Campus snow removal operations
• Cross training as Dispatcher and Safe Ride operator preferred
• Provide public assistance such as lock out services, jump-starts and routine information
• Assist administration with investigations as assigned
• Maintain the confidentiality of all departmental and University information and paperwork
• Complete all mandatory departmental Police One trainings
• Flexibility to work other shifts as needed
• All other duties as required

High school education or equivalent required. At least 1 year of security, military, or law enforcement experience is preferred.

• Ability to handle emergency situations calmly and effectively
• Must have attention to detail and respond promptly and professionally when necessary
• Be able to prioritize, organize, and follow up when needed
• Be a clear thinker, display the ability to remain calm, and show good judgment when resolving problems
• Able to follow directions and commands as required
• Work cohesively with co-workers as part of a team
• Work with minimal supervision
• Willingness to train and use handcuffs and OC spray
• Maintain confidentiality of departmental and University information
• Safely operate motorized vehicles, golf carts and other department-owned equipment
• Must possess a valid license to operate a motor vehicle in the state of Maine
• Must be certified or have the ability to be certified in First Aid, CPR / AED , Narcan, Stop the Bleed and other equipment as assigned
• Abide by department core values of integrity, community-focused, accountability and teamwork
• Ability to train and oversee the work of student staff when a Security Officer II is not available
• Ability to perform all job duties

Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University