Security Officer I

Virginia Mason Franciscan Health; Federal Way (WA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated security professional to ensure the safety and security of its facilities. In this role, you will patrol the premises, respond to incidents, and provide excellent customer service to patients and staff. The ideal candidate will have experience in security or healthcare, strong conflict resolution skills, and the ability to handle emergent situations. Join a forward-thinking organization committed to delivering high-quality care while enjoying comprehensive benefits, including health coverage and retirement plans. This position offers a unique opportunity to contribute to a safe and secure environment for all.

Benefits

Health/Dental/Vision Insurance

FSA

Matching Retirement Plans

Paid Vacation

Adoption Assistance

Annual Bonus Eligibility

Qualifications

• Six months of related experience in security or healthcare is required.
• Candidates must be at least 21 years of age with a valid driver's license.

Responsibilities

• Patrol assigned areas to ensure safety and security of property and individuals.
• Investigate security incidents and document actions as per procedures.

Skills

Customer Service Skills

Conflict Resolution Skills

Physical Fitness

Education

Six months of related experience in security or healthcare

Valid Washington State Driver's License

Tools

Access Control Applications

Camera Monitoring Systems

Job description

Overview

In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of our nearly 300 sites of care, including 11 hospitals and nearly 5,000 physicians and providers. Together, we are empowered to make an even greater impact on the health and well-being of our communities.

CHI Franciscan and Virginia Mason are now united to build the future of patient-centered care across the Pacific Northwest. That means a seamlessly connected system offering quality care close to home. From basic health needs to the most complex, highly specialized care, our patients can count on us to meet their needs with convenient access to the region’s most prestigious experts and innovative treatments and technologies.

While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that may include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, annual bonus eligibility, and more!

Responsibilities

Job Summary

This job is responsible for performing a full range of security activities designed to protect persons, property and equipment from volatile individuals, unauthorized access or hazards by patrolling in or around the assigned Virginia Mason Franciscan Health (VMFH) hospital campuses and ambulatory clinics. In working to provide a safe and secure physical environment, an incumbent patrols assigned buildings or property on foot or vehicle and is alert to violations of security regulations, suspicious activities, unauthorized persons and safety hazards that may cause injury property damage.

Work also includes: 1) investigating security incidents, reporting safety hazards and responding to alarms and emergency codes; 2) controlling hospital access by verifying the identity of persons entering or exiting in accordance with established department procedures; 3) monitoring fire alarm and intrusion detection systems as required; 4) supporting, within scope of position, helistop operations; 5) de-escalating or physically restraining individuals at risk for causing persons and/or hospital property injury or damage; and 6) documenting actions and observations per established procedures.

An incumbent routinely engages in emergent situations, and may be required to use physical force to de-escalate or physically restrain individuals at risk for causing persons and/or hospital property injury or damage. The ability to run, climb stairs and/or execute other physical activities in response to emergent situations is also required.

Work requires strong customer service skills, routine use of computers to draft reports, monitor camera systems and navigate access control applications. Work is performed in accordance with established procedures but allows latitude for judgment in interpreting and applying guidelines to specific situations.

This is an “unarmed” position that requires shift and weekend work involving significant periods of standing or walking.

Essential Job Duties

• Provides protection of property, and mitigates criminal activity through visible deterrents; conducts proactive patrolling to VMFH buildings, parking structures and grounds throughout the course of the shift on foot or by vehicle.
• Provides customer service to patients, employees and visitors.
• Interfaces with law enforcement with respect to criminal activities.
• Completes all required documentation in a timely, accurate and thorough manner in accordance with VMFH standards and procedures; participates in ongoing security training and remains current with security trends and technologies.
• May screen, subdue and/or restrain individuals posing potential harm to persons and/or property in keeping with established department procedure; utilizes conflict resolution skills to de-escalate situation/person, involving management staff as necessary.

Qualifications

Education/Work Experience Requirements

• Six months of related experience in security, healthcare, or related law enforcement/military experience that demonstrates attainment of the requisite job knowledge skills/abilities.
• Satisfactory Abstract of Driving Record (Type: Employment Record) must be provided and meet departmental standards.
• Candidates must be at least 21 years of age, and have a valid Washington State Driver's License with a five-year clean driving record, for auto liability coverage through VMFH.

Licensure/Certification

• Possession of a valid Washington State driver’s license and continued maintenance of a clean driving record with no action pending/taken at any time in response to unsafe driver performance or other legal requirements.
• International Association of Healthcare Security and Safety (IAHSS) Basic Certification required within 6-months of date of hire.
• Successful completion of organizational-sponsored handcuff training within 60 days of hire and successful re-certification every two years thereafter.
• Successful completion of organizational-sponsored CS Gel (pepper spray) training within 60 days of hire and successful re-certification every two years thereafter.
• Successful completion of organization-sponsored control shield training within 60 days of hire and successful re-certification every two years thereafter.
• Successful completion of VMFH-sponsored Basic Life Support (BLS) training within 60 days of hire and successful re-certification every two years thereafter.