SECURITY OFFICER - HOSPITAL SECURITY

North Oaks Health System; Hammond (LA); On-site; USD 50,000 - 70,000; Full time

Job summary

North Oaks Health System in Hammond, LA is seeking a Night Shift Security Officer to patrol hospital premises, enforce security policies, and assist patients, visitors, and staff.

You will work a full-time, night schedule (2230–0700). The role requires a HS diploma, 3–5 years supervisory security or customer service, and completion of the IAHSS Basic course within 3 months of hire.

Qualifications

• Requires high school diploma or equivalent.
• 3–5 years supervisory security or customer service experience preferred.
• Must pass IAHSS Basic course and certification within 3 months of hire.
• Excellent oral and written communication skills.
• Ability to think quickly and make sound decisions.

Responsibilities

• Patrols indoors and outdoors to ensure security standards are met and maintained.
• Adheres to hospital security, traffic, and parking policies and procedures.
• Observes and reports unsafe conditions and any unusual conditions.
• Assists patients, visitors, and staff as directed.
• Escorts personnel to and from vehicles upon request.
• Inspects unauthorized parcels coming into or leaving the hospital.
• Sounds fire alarm if discovers fire, directs the Fire Department and hospital personnel in the event of fire and assists in extinguishing the fire.
• Completes incident report using Security Incident Report form and any additional forms as necessary for all incidents.
• Maintains radio communications in a professional manner and high visibility on post.

Skills

Communication skills

Decision making

Crisis prevention

Observation and reporting

Interpersonal skills

Education

High School diploma or equivalent

IAHSS Basic course certification within 3 months

Job description

US:LA:Hammond | Trade and Support Services | Full Time

Description

Status: Full Time

Shift: Night Shift (2230 hours to 0700 hours) Schedule is subject to change and may vary depending on agency needs.

Exempt: No

Other information:

1. Previous Experience Required:

• High School diploma required, or equivalent
• Prefer 3-5 years previous supervisory experience in Security field or customer service

2. Specialized or Technical Education Required:

• Must complete and pass the IAHSS Basic course and certification within 3 months of hire into position.
• Incumbent will be trained as required, attend in-services and meetings as required
• Must exhibit excellent communication skills (oral and written)
• Must possess the ability to think on one’s feet and make quick decisions
• Knowledge of restraining, handcuffing, State and Federal criminal codes, universal precautions, PPE, MOAB, etc.

3. Physical Demands:

• Push: Frequently
• Pull: Frequently
• Carry: Frequently
• Lift: Frequently
• Sit: Occasionally
• Stand: Frequently
• Squat: Occasionally
• Kneel: Occasionally
• Forward Bend: Frequently
• Stairs: Frequently
• Walk: Constantly

4. Examples of specific decision routinely made

• Analyzes incidents and decides action to be taken
• Evaluates current environment, activity or emergency room, weather conditions, crime, stats, census, PEC/OPC, etc. and directs staff accordingly
• Releases valuables to non-family members or next of kin
• Disposition of remains
• Reviews reports for accuracy and offers suggestions, improvements, etc.

Responsibilities:

• 1. Patrols indoors and outdoors to ensure that security standards are met and maintained.
• 3. Adheres to and enforces hospital security, traffic, and parking policies and procedures.
• 4. Observes and reports unsafe conditions and any unusual conditions. Example: malfunctioning of air conditioning/heating, plumbing, or electrical systems.
• 5. Assists patients, visitors, and staff as directed.
• 6. Escorts personnel to and from vehicles upon request.
• 7. Escorts PEC and Psychiatric patients out to smoke upon request.
• 8. Can inspect unauthorized parcels coming into or leaving the hospital.
• 9. Sounds fire alarm if discovers fire, directs the Fire Department and hospital personnel in the event of fire and assists in extinguishing the fire.
• 10. Completes incident report using Security Incident Report form and any additional forms as necessary for all incidents. Incident reports to be filed in Security Director’s office.
• 11. Shows competency in applying correct and effective crisis prevention and intervention techniques, after completion of training class.
• 12. Shows competency in understanding distinctions between administrative and clinical seclusion and restraint.
• 13. Shows competency in varying interaction techniques based on age of patient.
• 14. Shows competency in performing BAT (Breath Alcohol Test) after completion of training class.
• 15. Shows competency in performing Urine Collection for drug testing after completion of training class.
• 16. Shows competency in performing “Morgue Access” and “Release of Bodies” according to training guidelines.
• 17. Shows competency in performing “Patient Valuables Collection” according to training guidelines.
• 18. Shows competency in performing After hours Courier Functions according to training guidelines.
• 19. Maintains radio communications in a professional manner
• 20. Maintains high visibility while on assigned post
• 21. Patrols all parking lots in hospital security vehicle looking for suspicious activity and responds to such activity as necessary. Reports unsafe vehicle conditions/concerns immediately.
• 22. Adheres to North Oaks Health System’s Compliance Programs and Federal and State Regulatory guidelines.
• 23. All other duties assigned.
• 24. Maintains a valid Louisiana driver’s license.
• 8. Concierge duties including customer service, greeting and directing visitors, checking in visitors when required, enforcing access controls, and any other related duties.