Security Officer

McLaren Health Care; Pontiac (MI); On-site; USD 40,000 - 52,000; Full time

Job summary

McLaren Health Care in Pontiac, MI seeks a Security Officer to respond to emergencies, patrol facilities, and protect patients, staff, and visitors. You will monitor security devices, enforce safety policies, and collaborate with hospital personnel to maintain a safe environment.

This full-time night shift (10:00 PM to 6:30 AM) requires a high school diploma, a valid driver’s license, and reliable performance.

Qualifications

• High school diploma or equivalent.
• Valid state driver’s license; driving record must meet insurer guidelines.
• Preferred: training beyond high school in related programs.
• Preferred: health care, mental health or corrections experience.
• Preferred: associate degree in criminal justice, security administration or related field.
• Preferred: six months of prior work experience.

Responsibilities

• Makes rounds, inside and outside assigned areas; investigates and documents unusual or suspicious incidents, initiating corrective action.
• Escorts visitors and assists hospital staff as necessary.
• Observes and documents non-conformance to policies and procedures; reports accordingly.
• Completes required paperwork promptly and accurately.
• Maintains confidentiality of employee, patient, visitor, and hospital information.
• Responds to nursing and other departments to manage disorderly patients/visitors and emergency codes.
• Participates in emergency preparedness drills and follows established scripts when answering calls.
• Performs other related duties as required.

Skills

Customer service

Crisis response

Communication

Investigations

Documentation

Confidentiality

Emergency codes

Patrol rounds

Team support

Discretion

Education

High school diploma or equivalent

Associate degree in criminal justice or related field

Tools

CEW/Taser training

Job description

Position Summary: Under general supervision, responsibilities include being a first responder to emergency situations at the assigned facility; makes periodic tours to secure areas, provides customer service, mitigates sudden behavioral occurrences, deter crimes, checks for irregularities and inspects protection devices and fire control equipment. Assists in the enforcement of security/safety related regulations, and protects hospital patients, visitors, staff and property from hazardous conditions and/or criminal activities, including the potential for violence in the workplace.

Essential Functions and Responsibilities:

• Makes rounds, inside and outside of assigned areas as scheduled or assigned, investigating and documenting all unusual or suspicious incidents, initiating corrective action as appropriate.
• Provides assistance to other security personnel, hospital employees, and escorts visitors to desired locations as necessary.
• Observes and documents the non-conformance of policies and procedures including but not limited to the display of identification badges, fire, disaster, electrical, safety and infection control policies and procedures.
• Accurately completes all required paperwork on a timely basis.
• Demonstrates discretion in handling confidential information; maintains confidentiality of all employee, patient, visitor, physician, hospital, and security related information.
• Responds to calls from nursing and other hospital departments in a timely manner to assist in the management of disorderly patients and/or visitors and emergency codes.
• Security Officers who carry a Conducted Electrical Weapon (CEW)/Taser are required to successfully complete all required training, per the Conducted Electrical Weapon – TASER Policy (92210-0025).
• Performs functions in accordance with established standards of performance, including but not limited to, using pre-established script when answering phone calls and when interacting with customers entering and exiting the facility.
• Participates in emergency preparedness drill, education and planning to the extent described in system, operations and departmental policies.
• Performs other related duties as required and directed.

Qualifications:

Required:

• High school diploma or equivalent
• Valid state driver's license
• Driving record must be within the approved insurance company’s regulations

Preferred:

• Training beyond high school in related programs
• Previous experience in health care industry, mental health or corrections
• Associate degree in criminal justice, security administration or related field
• Six months of prior work experience

Additional Information

• Schedule: Full-time
• Requisition ID: 26004909
• Daily Work Times: 10:00pm- 6:30am
• Hours Per Pay Period: 80
• On Call: No
• Weekends: Yes