SECURITY LIEUTENANT - HOSPITAL SECURITY

North Oaks Health System; Hammond (LA); On-site; USD 48,000 - 65,000; Full time

Job summary

North Oaks Health System in Louisiana is seeking a Security Supervisor to lead night shift operations within the hospital's security team. You will oversee officers, dispatchers, and security staff, ensuring safety, compliance, and rapid response to incidents.

The role requires strong communication, decision-making under pressure, and the ability to coordinate with Nursing and Security leadership. Certification requirements include IAHSS Basic and Supervisor within 3 months of hire.

Qualifications

• High School diploma required, or equivalent.
• 1-3 years supervisory experience in Security or customer service preferred.
• Must attain IAHSS Basic and Supervisor certifications within 3 months of hire.
• Excellent communication skills (oral and written).
• Ability to think on one’s feet and make quick decisions.
• Knowledge of restraining, state and federal codes, universal precautions, PPE, MOAB, etc.

Responsibilities

• Briefs security officers on upcoming shift activity.
• Leads and monitors staff assigned to his/her shift.
• Monitors electronic surveillance equipment.
• Responsible for proximity access control system.
• Assist Security Manager with annual evaluations of staff.
• Responsible for training development and exams for officers on shift.
• Monitor required licenses and certificates of officers.
• Participate in interviews and make recommendations to leadership.
• Inspect uniforms and assign post schedules for meals/breaks.
• Interact with Nursing Supervisor to resolve problems.
• Inspect security equipment and report issues to leadership.
• Supervise Security Sergeant, Officers, Dispatchers on shift; resolve conflicts.
• Ensure adequate staff daily and report issues to Security Captain.
• Flexible and able to cover shifts when short-staffed.
• Assist in monthly shift schedule preparation.
• Review shift reports and ensure compliance with requirements.
• Encourage open communication and discuss issues with leadership.
• Participate in disciplinary actions and trainings as directed.
• Complete reports timely; propose operational improvements.
• Attend meetings and conduct in-services as directed.
• Conduct security patrols and rotate duties with officers.
• Monitor inventory of security forms/equipment; ensure quantities.
• Be open and accessible to subordinates.
• Enforce hospital and department policies fairly.

Skills

Supervisory experience

Written and verbal communication

Decision making under pressure

Crisis prevention

Security procedures & PPE knowledge

Education

High School diploma or equivalent

IAHSS Basic Certification

IAHSS Supervisor Certification within 3 months

Job description

US:LA:Hammond | Trade and Support Services | Full Time

Posted 2 days ago

Description

Status: Full Time

Shift: Night Shift (2230 hours to 0700 hours) Schedule is subject to change and may vary depending on agency needs.

Exempt: No

Other information:

Other Information

Previous Experience Required:

High School diploma required, or equivalent

Prefer 1-3 years previous supervisory experience in Security field or customer service

Specialized or Technical Education Required:

Must attain IAHSS Basic and Supervisor certifications within 3 months of hire into position.

Incumbent will be trained as required, attend in-services and meetings as required

Must exhibit excellent communication skills (oral and written)

Must possess the ability to think on one’s feet and make quick decisions

Knowledge of restraining, State and Federal criminal codes, universal precautions, PPE, MOAB, etc

• 1. Briefs Security officers on upcoming shift activity
• 2. Leads and monitors staff assigned to his/her shift.
• 3. Responsible for monitoring the electronic surveillance equipment
• 4. Responsible for proximity access control system
• 5. Assisting Security Manager with annual evaluations of staff, when requested
• 6. Responsible for initial evaluation training development and written compliance exam for officers assigned to his/her shift
• 7. Responsible for monitoring required license and certificates of officers assigned to his/her shift
• 8. Monitor recertification in required courses, when requested
• 9. Participate in interviews with applicants and make recommendations to Security Department leadership, when requested
• 10. Inspects uniforms and notes any discrepancies
• 11. Gives officers post assignments and schedule for meals/breaks, when requested
• 13. Interacts with Nursing Supervisor to resolve problems
• 14. Inspects security equipment and video surveillance equipment and reports problems to Security Department leadership
• 15. Supervises work of Security Sergeant, Officers, Dispatchers assigned to his/her shift, when requested. In addition, resolves any shift problems or conflicts
• 16. Is responsible for ensuring adequate staff daily and report any issues to Security Captain
• 17. Is flexible and able to work when shifts are short of personnel
• 18. Is responsible to assist Security Department leadership in the preparation of monthly shift schedules, when requested
• 19. Reviews shift reports and follows up with officers to ensure compliance with shift requirement
• 20. Encourage personnel to keep lines of communication open and to provide security personnel with opportunities to discuss issues and concerns
• 21. Participates in formal disciplinary actions against security personnel, when requested
• 22. Participates in training programs as directed by the Security Department leadership
• 23. Completes reports as requested in a timely manner
• 24. Recommends operational improvements to Security Department leadership
• 25. Attends meetings and conducts in-services as directed
• 26. Conducts security patrols and other duties in rotation with officers on each shift
• 27. Monitors security forms and equipment inventory to ensure that sufficient quantities are available
• 28. Is open and accessible to personnel under his/her supervision
• 29. Fairly/consistently enforces all hospital and departmental policies and procedures
• 30. Sets a positive example for personnel to follow
• 31. Has the ability to communicate effectively through writing skills
• 32. Has the ability to communicate effectively orally
• 33. Discusses problems/concerns with Security Department leadership
• 34. Shows competency in applying correct and effective crises prevention and intervention techniques
• 35. Shows competency in understanding distinctions between administrative and clinical seclusion and restraint
• 36. Shows competency in varying interaction techniques based on age of patient
• 37. Shows competency in performing “Morgue Access” and “Release of Bodies” according to training guidelines
• 38. Shows competency in performing :Patient Valuable Collection” according to training guidelines
• 39. Supervises after hour courier functions, as needed
• 40. Performs all other duties as assigned
• 41. Follows North Oaks Health System’s compliance programs and all federal and state regulatory guidelines
• 42. Ensures reports are written in a timely manner and proper follow-up conducted
• 43. Ensures vehicle maintenance checklist is completed and deficiencies reported and/or corrected
• 44. Ensures valuable are accounted for and secured upon receipt

Examples of specific decision routinely made

Analyzes incidents and decides action to be taken

Evaluates current environment, activity or emergency room, weather conditions, crime, stats, census, PEC/OPC, etc. and directs staff accordingly

Releases valuables to non-family members or next of kin

Disposition of remains

Reviews reports for accuracy and offers suggestions, improvements, etc.