Security Officer I-Full Time-Silver Legacy (Reno)

Caesars Entertainment; Reno (NV); On-site; USD 42,000 - 62,000; Full time

Job summary

Caesars Entertainment's Silver Legacy in Reno is seeking a Security Officer I for a full-time role. You will protect guests and the property, maintain a professional appearance, and monitor events and areas throughout the casino and hotel.

The position requires alertness, teamwork, and the ability to respond to incidents, with regular shifts including nights and weekends. Responsibilities include patrols, incident reporting, first aid, and staying informed about promotions and local events.

Qualifications

• Must possess basic computer skills.
• Understand and comply with all company and departmental rules and regulations, policies and procedures.
• Skill in establishing and maintaining effective working relationships with staff and guests.
• Ability to maintain confidentiality of sensitive information.
• Ability to diffuse confrontational situations in a calm and professional manner.
• Ability to read, write, and communicate verbally in English.
• Knowledge of common safety hazards and precautions to establish a safe work environment.

Responsibilities

• Provide security and protection for guests and property.
• Present and maintain a positive, professional appearance at all times.
• Proactive and positive interaction with Guests and Employees.
• Observe and react to individuals suspected of illegal activities.
• Conduct regular foot patrols throughout the property.
• Prepare detailed reports on incidents that occur on and off property.
• Administer first aid and assist injured guests and employees.
• React promptly to disturbances at any location as required.

Skills

Computer skills

Customer service

English proficiency

Observation skills

Conflict de-escalation

Education

High School diploma or equivalent

Tools

Security reporting system

Job description

Security Officer I-Full Time-Silver Legacy (Reno)

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

Responsible for ensuring the safety and protection of the guests, employees and hotel/casino property.

How You Will Create the Extraordinary

Provide security and protection for guests and property

Present & maintain a positive, professional appearance at all times

Knowledge & information regarding Casino promotions and downtown events

Proactive and positive interaction with Guests and Employees

Officers will stand a majority of the time to better observe activities in the area

Transact monetary exchanges in compliance Regulations as required

Operate the Security Information Booth as required

Maintain surveillance of the Casino Cage and surrounding area

Replace boxes on gaming tables after the count has been completed

Use of computer skills and security reporting system

Prepare detailed reports on incidents that occur on and off property

Administer first aid and assist injured guests and employees

React promptly to disturbances at any location as required

Observe and react to individuals suspected of illegal activities

Conduct regular foot patrols throughout the property

Other job related duties as assigned

Exemplifies our core values, family style service, our mission and vision

Exemplifies our DEI (diversity, equity, inclusion) culture

Perform other job related duties as assigned

What You Will Need

Must possess basic computer skills

Understand and comply with all company and departmental rules and regulations, policies and procedures

Skill in establishing and maintaining effective working relationships with staff and guests

Ability to maintain confidentiality of sensitive information

Ability to diffuse confrontational situations in a calm and professional manner

Ability to read, write, and communicate verbally in English

Knowledge of common safety hazards and precautions to establish a safe work environment

Education: High School diploma or equivalent.

Experience: Prior Hotel Casino/Security experience preferred. Excellent guest relation skills.

Certificate/License: Nevada State Gaming Work Card, Valid Nevada Driver’s License, Alcohol Awareness Card (AES) required. Possess or be able to qualify in the certification of CPR and AED (Automated External Defibrillator)

ADDITIONAL REQUIREMENTS

Work is performed in an area, which may be unusually hot, cold, noisy, smoky, dimly lit or brightly illuminated

May require working at a level of 4 ft. above floor level, in confined areas, around moving objects, in high places and on slippery surfaces

May come into contact with vibrations, solvents/oils, fumes/odors and dirt/dust

Requires use of electrical devices, mechanical devices and computer equipment

Constant verbal and frequent physical contact with staff and guests

Regular, predictable attendance and the ability to work flexible hours

Position requires Team Member to enter & exit from the Team Member entrance which entails 4 flights of stairs (40 stairs)

Requires frequent standing, walking, bending, stooping and reaching from floor level to 12 ft. high, climbing ladders and stairs, lifting, transporting, pushing, pulling and maneuvering large loads weighing up to 100 lbs., eye hand coordination and manual dexterity; use of hand and power tools

Requires normal sense of smell, touch and sound, normal vision range; the ability to distinguish letters, numbers and symbols

Requires communicating by telephone, beeper and radio in English

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

TOGETHER WE WIN
We believe in delivering family-style service-an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.