Security Officer Guest Services

Allied Universal; Woonsocket (RI); On-site; USD 14,000 - 23,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits Program

Job summary

Allied Universal is hiring a Security Officer Guest Services in Woonsocket, RI to welcome visitors and safeguard clients across healthcare locations. You will manage access, provide exemplary customer service, and support a professional, safety-focused environment.

As a Front Desk Security Professional, you will greet visitors, verify IDs, monitor entry points, document deliveries, and respond to incidents calmly following established procedures.

Qualifications

• Be at least 18 years of age; 21+ for armed roles.
• High school diploma or equivalent.
• Background check required by law.
• Drug screen required for employment.
• Licensing may be required depending on state/local laws.
• Driver's license required for driving positions only.

Responsibilities

• Provide customer service to patients, visitors, staff, and vendors by carrying out security-related procedures and policies.
• Staff the front desk, greet and direct visitors, verify identification and visitor access.
• Monitor access points, receive and document deliveries, and maintain visitor and incident records.
• Respond to incidents and critical situations calmly, notifying appropriate personnel.
• Assist with maintaining an orderly reception area and communicate security concerns to leadership.

Skills

Customer service

Communication

Front desk

Education

High School Diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Guest Services in Woonsocket, RI, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk Security Professional in a healthcare location, you will be the welcoming presence for visitors, patients, and staff while supporting a professional environment. You will manage access, provide exceptional customer service, communicate clearly, and respond to security-related concerns. Join Allied Universal’s caring, agile, reliable, and innovative team, where integrity and teamwork put people first.

Position Type: Full Time

Pay Rate: $17.01 / Hour

Job Schedule

DayTimeMon08:00 AM - 04:00 PMWed08:00 AM - 04:00 PMFri08:00 AM - 04:00 PMSun08:00 AM - 04:00 PM

What You'll Do

• Provide customer service to patients, visitors, staff, and vendors by carrying out security-related procedures, location-specific policies, and emergency response activities as appropriate.
• Staff the front desk, greet and direct visitors, verify identification and visitor access in accordance with healthcare location procedures.
• Monitor access points, receive and document deliveries, and maintain accurate visitor, contractor, and incident records.
• Respond to incidents and critical situations in a calm, problem-solving manner, notifying appropriate personnel and following established protocols.
• Assist with maintaining an orderly reception area and communicate security-related concerns to Allied Universal leadership and location contacts.

Minimum Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.