Security Officer Full Time Unarmed Patrol Customer Engagement

Allied Universal; Chicago (IL); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits package

Perks Program discounts

Job summary

Allied Universal is seeking a Security Officer Full Time Unarmed Patrol Customer Engagement in Chicago, IL. You will monitor campus areas, deter incidents, and provide welcoming service to students, staff, and visitors with a visible safety presence.

The role emphasizes professionalism, clear communication, and adherence to site procedures while contributing to a positive campus environment. Training and career growth opportunities are offered as part of Allied Universal’s team culture.

Qualifications

• High school diploma or equivalent.
• Background checks required by law.
• Drug screen required by law.
• Licensing requirements may be needed per state/local law.
• Driver's license required only for driving roles.

Responsibilities

• Provide customer service to students, staff, visitors, and campus community following site procedures and emergency protocols.
• Respond to incidents and calls for service calmly, coordinating with appropriate personnel as needed.
• Conduct regular and random unarmed patrols of campus buildings, grounds, parking areas, and perimeter locations.
• Monitor access points and assist with visitor directions, campus information, and access-control reporting.
• Prepare clear, accurate incident and activity reports per Allied Universal site requirements.

Skills

Customer service

Communication

Education

High School Diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Unarmed Patrol Customer Engagement in Chicago, IL, you will serve and safeguard clients in a range of industries such as Education, and more. As an Unarmed Patrol Officer at a leading educational location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and support a welcoming campus environment. You will communicate professionally with students, staff, and visitors while delivering exceptional customer service. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide our work every day.

Position Type

Full Time

Pay Rate

$19.50 / Hour

Job Schedule

DayTimeMon04:00 PM - 02:00 AMWed04:00 PM - 02:00 AMSat04:00 PM - 02:00 AM

What You'll Do

• Provide customer service to students, faculty, staff, visitors, and other members of the campus community while following site-specific procedures, policies, and emergency response protocols.
• Respond to incidents, calls for service, and critical situations in a calm, professional, problem-solving manner, notifying appropriate personnel as needed.
• Conduct regular and random unarmed patrols of campus buildings, grounds, parking areas, and perimeter locations to help deter unauthorized activity and identify unusual conditions.
• Monitor access points and assist with visitor direction, campus information, and reporting of access-control concerns.
• Prepare clear, accurate reports of incidents, observations, and daily activities in accordance with Allied Universal and site requirements.

Minimum Requirements

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.