Security Officer Full Time Unarmed Patrol Customer Assistance

Allied Universal; Chicago (IL); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Smart tools

Career growth

Benefits package

Perks program

Job summary

Allied Universal, a leading security provider, is seeking a Security Officer Full Time Unarmed Patrol Customer Assistance in Chicago, IL. You will serve students, faculty, staff, visitors, and campus partners while performing patrols and responding to incidents on a higher education campus.

The role offers daytime and overnight shifts with competitive pay and opportunities for training and career growth within a supportive team environment.

Qualifications

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• Background check in accordance with laws.
• Drug screen as permitted by law.
• Licensing requirements may be required.
• A valid driver's license for driving positions only.

Responsibilities

• Provide customer service to students, faculty, staff, visitors, and campus partners while carrying out security-related procedures.
• Conduct regular and random unarmed patrols of campus buildings, academic areas, residence halls, grounds, parking areas, and perimeter locations.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner and request appropriate assistance.
• Monitor access points and report access-control concerns and policy violations.
• Prepare accurate activity and incident reports and communicate with campus stakeholders.

Skills

Customer service

Patrol operations

Communication

Problem solving

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Unarmed Patrol Customer Assistance in Chicago, IL, you will serve and safeguard clients in a range of industries such as Education, and more. As an unarmed Patrol Officer at a higher education location, you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, and support students, faculty, staff, and visitors with exceptional customer service and communication. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every interaction.

Position Type: Full Time

Pay Rate: $19.50 / Hour

Job Schedule: DayTimeTue04:00 PM - 02:00 AMThur04:00 PM - 02:00 AMSat04:00 PM - 02:00 AM

What You'll Do:

• Provide customer service to students, faculty, staff, visitors, and campus partners while carrying out security-related procedures, site-specific policies, and appropriate emergency response activities.
• Conduct regular and random unarmed patrols of campus buildings, academic areas, residence halls, grounds, parking areas, and perimeter locations to help identify unusual conditions and help deter unauthorized activity.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, communicating observations and requesting appropriate assistance when needed.
• Monitor access points and report access-control concerns, suspicious activity, maintenance issues, and policy violations according to site procedures.
• Prepare accurate activity and incident reports and maintain professional communication with campus stakeholders and responding public-service personnel.

Minimum Requirements:

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.